Customer reviews from command.com
Command - Medium Hook, 4 lb - Matte Black
Average customer rating
2
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
4
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for Command - Medium Hook, 4 lb - Matte Black
Customer Rating
1
Don't buy
on January 10, 2026
Posted by: Waste of money
These things stay on the wall for a second. Maybe, and then they break off. They take your paint off.They're awesome waste of money
Written by a customer while visiting command.com
Customer Rating
1
DON'T BUY! THEY DON'T LAST!
on September 19, 2025
Posted by: rboat123
As many other have stated, the plastic backing piece breaks suddenly which causes the hook to fall off with whatever you had hanging on it. We had ONE hoodie hanging this on the back of the closet door. I was in the closet looking for something and this broke right in front of my. It's way under the weight limit. This appears to just be a bad design. It wouldn't even bother me that much if they would just offer the plastic piece separately, but they don't, so now it's just trash.
Response from command.comBy 3M Care Team, September 19, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Multiple Plastic Back Piece Broke Into 2
on July 4, 2024
Posted by: keac777
Ordered a bunch of these to use around my home, worked well until the plastic back piece that attaches to the strip broke off by itself, coming home to find jackets and hoodies on the floor because 3 of the 8 hooks plastic pieces broke in half with half of on the strip on the wall and the other on the floor. I hope Command has these replacement.
Response from command.comBy 3M, July 5, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
disappointed :(
on May 28, 2021
Posted by: samihart
Gender:Female
I bough this to hang my empty purses on, and as soon as I put the first purse onto the hook, the entire thing came off the wall! I've had success with other command products in the past, so maybe this was just a randomly unsticky one.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, June 2, 2021
Thank you for your review, we are sorry to hear you are having trouble. We would like to learn more and ask that you contact our support team so we can gather more information to better assist. Our team can be reached at 1-800-934-7355 Monday - Friday 8:00am-4:30pm CT and reference this case id#24071778.
Written by a customer while visiting command.com
Customer Rating
3
Great product, semi durable.
on May 23, 2021
Posted by: bailey214
from Florida
Gender:Male
I purchased 2 of these for towels in the kids bathrooms. The plastic backing on one broke with in the first couple months. I tried to buy a few of the backing plates for spares, but can not locate them. I bought a whole new one, hopefully last longer. Other than that great looking product and easy to install.
I would recommend this to a friend!
Response from command.comBy PACE Social Care, May 24, 2021
Thank you for taking the time to leave your review! We apologize for your experience. Unfortunately, these parts are not sold separately. Please know that your comments have been forwarded onto our division. If you need further assistance, please connect with our product support team directly for parts and availability. Our team can be reached at 1-800-537-9514 and mention file number 23698805. We are available Monday through Friday from 8:00AM to 4:30PM CST.
Written by a customer while visiting command.com
Customer Rating
5
Execellent product
on April 17, 2020
Posted by: Tiffany99
Gender:Female
[This review was collected as part of a promotion.] I bought this because I have so much clothes it worked greak. Didn't th so I
Would so good cause it's plastitic. I was wrong it exceed my excepectations.
Would so good cause it's plastitic. I was wrong it exceed my excepectations.
I would recommend this to a friend!
Written by a customer while visiting command.com