Customer reviews from command.com
Command - Medium Hanging Strips, 10 lb., 4/Pack - White
Average customer rating
4.4
(857 Reviews)
Rating breakdown 857 reviews
5 Stars
663
4 Stars
75
3 Stars
15
2 Stars
18
1 Star
86
84%of customers recommend this product.
(
358 out of
425)
Customer Reviews for Command - Medium Hanging Strips, 10 lb., 4/Pack - White
Customer Rating
5
Unframed Canvas mounts well!
on November 15, 2016
Posted by: Saby
from Cincinnati, OH, United States
Gender:Female
[This review was collected as part of a promotion.] I needed to hang my sister's painting; it was an unframed canvas and she had been bugging me to send a pic of it on the wall. I finally decided to use the 3M solution and now it is proudly mounted on the wall next to the fireplace...and my sister loves it that I have it up! Thanks 3M
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Not happy with results
on November 8, 2016
Posted by: Stitch12
from Hope Valley, RI
Gender:Female
[Employee of 3m-command] I bought these and they seemed to be okay for a few months. One picture frame came down in the summer and I thought it might have been due to the heat and humidity, but it is now November and another frame has now ended up on the floor. I am obviously not happy with the results.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, November 9, 2016
Thank you for taking the time to leave your review. We would not expect this trouble when instructions and weight limits are followed and we'd like the opportunity to assist. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. They can gather some additional details and tell you how we can help. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Command could film a commercial in my house!
on September 24, 2016
Posted by: Joshpoisson
from Watertown, MA, United States
Gender:Male
Old walls = no nails. Command strips are a savior.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
4
Perfect solution for picture wall.
on September 24, 2016
Posted by: MamaNicole
from Albany, NY, United States
Gender:Female
[This review was collected as part of a promotion.] I've used command strips to hang my picture wall in 3 homes over the years. I can quickly take down a picture to change photos. When I painted the wall, there was no damage to repair, and I easy just had to add the wall side to the pictures with the strips still attached to rehang. Something in moving. Worth it.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
2
Failed product
on August 29, 2016
Posted by: Millie Zav
from California, United States
Gender:Female
I used these to hang up a few things in my dorm. I hanged up a frame of pictures and it seemed to stick well so I went to class. When I returned the frame was on the floor with a broken tab; and on the way down it knocked down and broke another frame and landed on some tea lights shattering the base of them. Overall three damaged products two of which are going to have to be tossed., I'm very disappointed and will go back to thumbtacks.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, September 2, 2016
Thank you for taking the time to leave your review. That is disappointing and we'd like the opportunity to assist. Please know we have sent you a direct e-mail but for any customer who has damages we'd ask they please call 1.800.934.7355 M-F 8am-5pm CT. Our team can gather specifics and tell you have we can assist. Thanks again!
Written by a customer while visiting command.com
Customer Rating
1
DAMAGED MY WALLS! WOULD GIVE ZERO STARS!
on August 23, 2016
Posted by: AndiLV
from California
Gender:Female
This was the first time I used the Command Strips on painted walls and will NEVER do it again! The alcohol prep (which is the only method prescribed to prepare the walls) dulled and removed the paint off my walls. There should be a warning to try this technique first; the only warning is not to use on freshly painted walls, but my walls were painted over two years ago.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 25, 2016
We're very sorry to hear of your experience and we'll be sending a direct e-mail to assist. Please know that any customer who is having product concerns is invited to contact our team at 1.800.934.7355 M-F 8am-5pm CT. They can gather some specifics and let you know how we can help. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
Waste of money
on August 18, 2016
Posted by: Frustratedpicturehanger08
Gender:Female
I hung a plastic picture frame on the wall after following instructions, and the frame came crashing down in less than 10 seconds. I thought maybe the Velcro didn't snap together all the way so I tried again. This time the frame broke in half leaving more marks on the wall than a nail would have. I'm out the money for the frame, the command strips, and damage to the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Media, August 24, 2016
We're very sorry to hear of your experience and we'll be sending you a direct e-mail to assist. For any customer who has trouble or damages we would ask they please call our team for assistance at 1.800.934.7355 M-F 8am-5pm CT. Thanks for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
1
High Risk
on August 10, 2016
Posted by: Andrew
from Dallas, Texas, United States
Gender:Male
My wife got these strips to hold a few small pictures for us, which belonged to my grandmother. Seemed like a really good idea, especially given all the good reviews I had heard. The strips held pretty well for a few months. Then one day I came home from work, and there was the frame, laying on the floor with one of the metal supports broken out of it. Thankfully, the glass was not broken, but the frame was damaged. I don't think I can really recommend something that will expose your things to risk and potential damage. Very dissatisfied.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 12, 2016
Thank you for taking the time to leave your review. We would expect items to stay up until you decide to remove them when instructions and weight limits are followed. Please know we will be sending you a direct e-mail to offer further assistance. For customers who have any trouble please contact our team at 1.800.934.7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com