Customer Reviews for Command - Medium Hanging Strips, 10 lb., 4/Pack - White
Customer Rating
2
Frame fell off the wall and broke
on April 17, 2020
Posted by: janobonano
from WI
Gender:Female
[This review was collected as part of a promotion.] I used these to hang two 8x10 frames. One stayed on the wall, the other fell off and smashed. I had to order two new frames because I couldn't find a matching frame for the one that was still on the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 20, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #14783483 when you call. We look forward to your call.
[This review was collected as part of a promotion.] I bought these several months ago. Now we are moving and removal of my pictures was quick and clean! I can’t wait to use them on our new place. I love the fact that we don’t have to damage our freshly painted plaster walls with nails or screws. All Command products are wonderful!
These strips DO NOT work! I was so happy when I got those a week later had one of my paints falling of!!! Few days later another one. It ruin my beautiful frames!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 20, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #14783598 when you call. We look forward to your call.
The strips don’t work...PERIOD. I’ve bought the small and medium strips. BOTH DON’T WORK. First of all it’s not damage free; the strips ripped the paint off of my wall. They don’t hold up to the indicated weight and they don’t work. The adhesive on the medium strips are too weak to hang onto a frame and are useless. Waste of money and absolute trash.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 17, 2020
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. When you call, please reference case number #14756101 that has been created for you. Thanks again, and we look forward to your call.
Bought these yesterday and used them this morning and by this afternoon everything fell off the wall!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 6, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
We've hung practically EVERYTHING in our house with these guys about 6 years ago. Yesterday we had several earthquakes and nothing fell off our walls. Neighbors were sharing photos of broken picture frames and glass an all of our wall hangings didn't budge. Thanks Command!
We bought these about five months ago to hang three pictures that were less than 12 ounces. We hung these precisely according to the instructions. Three months later, one fell. Three weeks later, the second one fell. Last night, the third (and last) one fell and broke a glass figurine. On top of that, when we attempted to remove the tape from the wall, it took the paint off with it. The pictures were hung in a non-humid environment and according to the instructions.
Good idea, Poor execution.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 19, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I bought this for the fact that it is advertised to cleanly hang frames. When I went to remove it and followed the instructions to do so it ripped 2 baseball sized sections of paint off my wall. This will now cost me hundreds to fix. I have to hire someone to spackle and repaint it. NEVER USE
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 12, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.