Customer Reviews for Command - Medium Utility Hooks, 3 lb., 6/Pack - White
Customer Rating
1
Furious
on January 5, 2017
Posted by: Andrea S
from North Versailles, Pa
Gender:Female
I bought the utility hooks to hang 5 Christmas stockings for my cats. I hung the straps and hooks last year with no issue. This year I bought a package of replacement strips and upon trying to remove them, it ripped a big chunk out of my paint all the way to the wall board and the second one bubbled the paint up ( I pressed it back into wall with my finger). I'm now, afraid to remove the other 3 as I really don't have the resources to fix this wall. I don't even know what color paint it is. Now what???
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 9, 2017
Thank you for taking the time to leave your review. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so they can gather some details, tell you how to remove your remaining hooks, and explain how we can assist. Thanks again, and we look forward to your call.
Moved into a new home six weeks ago. These hooks are amazing. They go anywhere I want them to be and I can change them easily when my wife doesn't agree with my placement decision. I have used Command products now for about fifteen years and swear by them. This Multi-Pack is reasonably priced.
[This review was collected as part of a promotion.] I've used these hooks every year at school. They are really great for dorm rooms and never damaged the walls.
[This review was collected as part of a promotion.] THESE HOOKS STAY IN PLACE ..I AM ABLE TO HANG BROOMS & OTHER ITEMS ON THE WALL...AMAZING..CLEARS OUT THE SPACE ON THE FLOOR 5 *******
[This review was collected as part of a promotion.] I got these while we were living temporarily in someones basement apartment. I used them anywhere I needed a small hook and was able to take them down when I left with no problem. I have learned from past experience that I needed to take my time pulling the strip to release the tape, and to hold it with the other hand while pulling so it didn't damage the wall. I believe I watched a video somewhere after the last experience I had with them when I pull away the paint. I am now a Command Strip Pro.
Used these in my rental apartment. Moving out tomorrow and had to take them down. So hard to get the strips off of the wall. It ripped the spackle off of my wall!
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, July 5, 2016
Thank you for taking the time to review our Command™ Medium Hooks. We apologize for the trouble you've had. For all damages we ask that you call us directly at 1.800.934.7355 so we can assist with possible resolutions. Thanks!
I bought this item about a year ago and the hooks and installation worked fine. However I have recently moved and need to remove all the hooks either left a residue on the paint or took a little bit of the paint off. I tried to remove the hooks as carefully as possible, but was still unsuccessful. They hold great but I would not recommend using this if you rent because it will likely damage the paint and you will lose some of you deposit.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 1, 2016
We're very sorry to hear of your experience and we'll be sending a direct e-mail to offer help. For any customer having difficulty with our products we would ask they call our team at 1.800.934.7355 M-F 8am-5pm CT so we can assist. Thanks for taking the time to leave your review.