Customer reviews from command.com
Command - Medium Utility Hooks, 3 lb., 6/Pack - White
Average customer rating
4.4
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
218
4 Stars
22
3 Stars
8
2 Stars
8
1 Star
23
73%of customers recommend this product.
(
62 out of
85)
Customer Reviews for Command - Medium Utility Hooks, 3 lb., 6/Pack - White
Customer Rating
5
Can be used almost anywhere!
on August 16, 2015
Posted by: City Girl Mama
from Ithaca, MI, United States
Gender:Female
I'm using these hooks on the inside of my kitchen cupboards, they adhere to the wood so easily, I can't wait to browse the site and figure out where else I might use them!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
No mark on wall when removed.
on July 30, 2015
Posted by: cckemper
from Jonesville, KY, United States
Gender:Female
Whenever I take it off the wall, I don't have to worry about paint coming off and leaving a mark on the wall.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Caused extensive damage!
on July 17, 2015
Posted by: StormKatt
from Las Vegas, NV, United States
Gender:Female
We followed all of the directions to the letter so that we could hang our 2.5 lb clock (a wedding present) without damaging the walls of the house we rent. After hanging fine for two weeks, it suddenly crashed to the ground, taking large pieces of paint/sheetrock with it and breaking our clock!
No, I would not recommend this to a friend.
Response from command.comBy Anonymous, Command™ Brand, July 21, 2015
Thank you for taking the time to share your feedback on our Command™ Medium Hooks. We sincerely apologize for the issues you've run into. Would you be interested in further describing your experience so we can document your feedback and offer a possible refund or replacement? You can call us at 800.934.7355 and mention case number 6180018 so we can help. We're available Monday-Friday, 8am-5pm CT and look forward to speaking with you. We've also emailed this information to you directly. Thanks!
Written by a customer while visiting command.com
Customer Rating
1
Damaging!
on June 10, 2015
Posted by: _mandy
Gender:Female
I hung this in my dorm room, and only used a lightweight robe on it. When it came time to move out these were terribly hard to remove and ended leaving huge gashes of missing paint. I am now being charged a lot of money for the damage form my college.
No, I would not recommend this to a friend.
Response from command.comBy Anonymous, Command Brand, June 12, 2015
Thank you for taking the time to share your feedback on this product. We apologize that you experienced damage upon removal. When the strip is pulled straight down and is allowed to stretch a full 8-12 inches, we wouldn't expect damage. We do have a complaint process that we'd be happy to go through with you that includes possible refunds or reimbursements. We can begin this process if you call us directly at 800-934-7355 and mention case number 6125987. We're available Monday-Friday, 8am-5pm CT and look forward to connecting with you further. We've also sent you a private email with this information. Thank you!
Written by a customer while visiting command.com
Customer Rating
4
Handy for dorm room but paint came off with some
on May 19, 2015
Posted by: jjbz
from Oxford, MS, United States
Gender:Female
I bought all kinds of command products for my daughters dorm rooms. They are great. However removing them did not go as smooth as we thought. One pulled some paint off and another pulled the paint and sheet rock paper off! 2 out of 10 did damage so not too bad. Just hope we don't get charged.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Damage free so easy to use
on March 1, 2015
Posted by: Grammy01
from Norfolk, Va.
Gender:Female
[This review was collected as part of a promotion.] i got a sample and so easy to use so went and got another
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
2
on March 1, 2015
Posted by: Peter27
Gender:Male
These hooks are great for hanging pictures. However, when trying to remove the strips, they left huge gashes in the wall. I will not be purchasing command hooks any longer.
No, I would not recommend this to a friend.
Response from command.comBy Heather G., Customer Service, March 4, 2015
Thank you for taking the time to write your Rating & Review on our Command(TM) Medium Hooks. We are sorry to see the damage that was caused when removing our strips and would not expect that to happen when stretching straight down and slowly per instructions. When issues like this occur we would ask that we be contacted to further assist. Please note, we do not recommend using hooks to hang framed items and would suggest using our Picture & Frame Hanging Strips. To offer possible solutions, please contact us at 800-934-7355 M-F 7am-6pm CST, we have also sent an email direct. We look forward to hearing from you!
Written by a customer while visiting command.com
Customer Rating
5
Excellent Product!
on February 9, 2015
Posted by: NYPJ
from Long Island, NY
Gender:Female
I use this size Command hook for hanging my empty pocketbooks, to hang nightclothes behind my door, and I've even put them inside my closet to hang belts, and heavier necklaces. I even use them behind my cabinet doors in both the kitchen and the bathroom. In the kitchen I hang my dishtowel, bottle brush, measuring spoons, and the like. In the bathroom, I hang my cleaning cloths, new loofahs, etc. They are terrific, stay put, come off easily, and get the job done! I've used these products for more years than I care to admit. Don't think I could live without them!
I would recommend this to a friend!
Written by a customer while visiting command.com