Customer reviews from command.com
Command - Medium Oval Hooks, 2 lb., 2/Pack - Clear
Average customer rating
4
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
101
4 Stars
7
3 Stars
5
2 Stars
5
1 Star
27
61%of customers recommend this product.
(
35 out of
57)
Customer Reviews for Command - Medium Oval Hooks, 2 lb., 2/Pack - Clear
Customer Rating
1
Clock fell off the wall
on April 18, 2015
Posted by: prudy69
Gender:Female
I bought this product less than a month ago along with a new clock for mu kitchen. I followed the installation directions to the letter, including using alcohol to clean the wall, holding the hooks for 30 seconds, and waiting at least an hour to hang the clock. The hooks were rated for 2 lbs. and it was a light weight plastic clock.
I just heard a crash in my kitchen and the clock had fallen off the wall, the case is cracked and the glass face covering is shattered. In addition, the new paint job and the plaster on my kitchen wall are damaged!
I have just completed a renovation of my kitchen for which I have waited 40 years. I would like compensation for the money I paid for the clock and the Command product. I am hoping for a timely reply.
Sent: 4/18/2015
I just heard a crash in my kitchen and the clock had fallen off the wall, the case is cracked and the glass face covering is shattered. In addition, the new paint job and the plaster on my kitchen wall are damaged!
I have just completed a renovation of my kitchen for which I have waited 40 years. I would like compensation for the money I paid for the clock and the Command product. I am hoping for a timely reply.
Sent: 4/18/2015
No, I would not recommend this to a friend.
Response from command.comBy Heather G., Customer Service, April 20, 2015
Thank you for posting your Rating & Review on our Command(TM) Clear Products. We are sorry to see the damages that our product caused to your wall and clock. We do offer a complaint process when issues like this arise and would like to offer some possible suggestions. We offer a wide variety of products for different applications and would like to discuss a recommendation to avoid any future issues. We are available M-F at 800-934-7355 to further assist, we have also sent an email direct. We look forward to speaking with you.
Written by a customer while visiting command.com
Customer Rating
5
So Versatile!
on February 5, 2015
Posted by: Irish Eyes
from Chadds Ford, PA, United States
Gender:Female
I have used these hooks for so many things - hanging my purses in my walk-in closet, easy reach for my dog leash/collars in the laundry room,
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
3
Chipped Paint
on December 9, 2014
Posted by: lauren3458723
from Lynchburg, VA, United States
Gender:Female
I took the product off as instructed, and it chipped the paint on my wall in my dorm. I am very upset and disappointed with these "damage-free" products as I now have to pay a damage fee.
No, I would not recommend this to a friend.
Written by a customer while visiting command.com
Customer Rating
5
damage free
on December 8, 2014
Posted by: JLM85
from Hampton, TN, United States
Gender:Female
I bought these for the front door. I hang my decorations on them and they have not failed, through rain or rough winds. I highly recommend these hooks. These hooks saved me from making holes for nails or hanging a long hook over the door creating a gap in the doorway.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Not the best product of the Command Brand
on December 7, 2014
Posted by: BillJones969
from Dothan, AL, United States
Gender:Male
This product just doesn't work on Glass as advertised. The adhesive will not remain attached to the glass.
No, I would not recommend this to a friend.
Response from command.comBy Rachel B, Customer Service, December 10, 2014
Sorry to hear our hooks are not staying on the glass as expected. Please know that the glass should be cleaned with isopropyl/rubbing alcohol prior to use as glass cleaners leave a residue behind that can interfere with our adhesive. We will reach out to you directly to offer further assistance.
Written by a customer while visiting command.com
Customer Rating
5
Holding Strong Like a Boss!
on November 11, 2014
Posted by: BattyMomof3
from Sugar Land, TX, United States
Gender:Female
I placed both hooks on the end of my wooden desk to hold my purse on one hook (everyday - this is where my purse lives) and the 2nd hook is where my bookbag/satchel hangs between use. I expected my purse to fall ... it has NEVER fallen!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Command Clear Medium Hook
on September 17, 2014
Posted by: joyce88
from Central Virginia
Gender:Female
[This review was collected as part of a promotion.] I purchased the set of Command hooks a week ago and just got around to putting one of the hooks up today. I must say I was skeptical at first about these hooks saying it was no way they could hold this wreath. I applied the strip as described on package and then put the hook on my door. I put the wreath on the hook and was amazed how quickly and easily it was to do. Yes the wreath is still hanging and now I cannot wait to start hanging the hooks everywhere in my home. Great product from Command. I love these hooks
Written by a customer while visiting command.com
Customer Rating
5
holiday saver
on September 16, 2014
Posted by: angieh042385
Gender:Female
[This review was collected as part of a promotion.] I am a holiday crazy I love decorating for as many holidays as I can.The clear hooks make hanging light and other decorations so easy. My fav is Christmas stocking I can fill em to the top hand em on the command hooks and they never fall :)
Written by a customer while visiting command.com