Customer reviews from Dymo.com
DYMO - LabelWriter 1933088 Durable Industrial Labels, 4" x 2-5/16", Black on 300 Labels/Roll - White
Average customer rating
1.5
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
7
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for DYMO - LabelWriter 1933088 Durable Industrial Labels, 4" x 2-5/16", Black on 300 Labels/Roll - White
Customer Rating
1
Does Not Work In DYMO 550 Turbo
on December 3, 2022
Posted by: NIKO
from Hicksville, NY
DYMO 550 Turbo does not recognize these labels. Very expensive for something that doesn't work. Website says that it is not compatible with the 450 unit. The box does not state what units they work in. Get your act together DYMO.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, December 7, 2022
Hello.
We are sorry to hear that you are experiencing issues with label detection. We would like to inform you, labels you attached are compatible with both 450 and 550 units. But if the labels are manufactured before April 2020, will not compatible with 550 unit. Please make sure these are chipped labels, if not we are happy to replace them for free of charge. However, your valuable feedback is important for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We are sorry to hear that you are experiencing issues with label detection. We would like to inform you, labels you attached are compatible with both 450 and 550 units. But if the labels are manufactured before April 2020, will not compatible with 550 unit. Please make sure these are chipped labels, if not we are happy to replace them for free of charge. However, your valuable feedback is important for us to improve ourselves.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Poor
on August 17, 2023
Posted by: JK2023
I doubt I will ever get a DYMO again. Their products are so poor.
Cons:
You can not use any other labels other than their proprietary label. So, if you wanted to use a higher quality label, the machine will not "recognize" it.
This label is rated for UV resistance and water resistance but turn brown or fade after about a day or two.
Cons:
You can not use any other labels other than their proprietary label. So, if you wanted to use a higher quality label, the machine will not "recognize" it.
This label is rated for UV resistance and water resistance but turn brown or fade after about a day or two.
Response from Dymo.comBy Bianca, DYMO, August 22, 2023
Hello.
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
We recommend using DYMO authentic labels as they reduce issues such as misaligned printing, excessive feeding, and label jams. We also guarantee that our labels will provide you with the best user experience.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Does not work with the 550
on September 1, 2022
Posted by: Micah
These labels worked great on 450 line of printers, but they are not working on the 550 line. I talked to customer support because of the response from Dymo in the other review on this product, but Dymo customer support has refused to send any Durable labels as part of their Label Exchange Program, and they insist on sending "multipurpose" labels which are not durable and break down in our use-case.
No, I would not recommend this to a friend.
Response from Dymo.comBy Satya, DYMO, September 2, 2022
Hi Micah,
We apologize for the situation you experienced. Perhaps it might be misunderstanding in conversation with our representative. The Durable labels would be definitely replaced with the invoice provided. We request you to contact again to make it clear. However, your feedback is very important to us to improve ourselves in all terms.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We apologize for the situation you experienced. Perhaps it might be misunderstanding in conversation with our representative. The Durable labels would be definitely replaced with the invoice provided. We request you to contact again to make it clear. However, your feedback is very important to us to improve ourselves in all terms.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Doesn't work with 550
on December 6, 2021
Posted by: Scott_28
from New York
The label passed the chemical resistance test but unfortunately they are not recognized by the Label Writer 550.
No, I would not recommend this to a friend.
Response from Dymo.comBy Vernie, DYMO, December 7, 2021
Hello Scott, this is Vernie from DYMO Consumer Care. Thank you for providing your feedback for the LabelWriter Square 1" x 1" Durable Labels. We sincerely apologize our products have not met your expectations. Please ensure that the labels are inserted correctly, with the perforations in between the labels on the left and the paper part facing down. You may have an older generation of the labels that do not yet have the chip the LabelWriter 550 looks for in order to recognize the rolls. In this case, we have a Label Exchange Program wherein we can exchange up to 3 rolls should you still have unchipped ones. We would be very happy to assist you in resolving any issues with our products. If you have any further questions, please do not hesitate to give our technical support team a call at 877-724-8324 Monday to Friday 9am-5pm EST and we will be happy to assist you. You can also find ‘Contact us’ option under the support tab on the DYMO website.
Written by a customer while visiting Dymo.com
Customer Rating
1
Lab customers need 0.5" x 1" durable label for 550
on March 22, 2023
Posted by: KevinKNeedsHelp
from USA
Scientific customers need the ability to print sample information onto 1 mL eppendorf centrifuge tubes. Thousands of labs use a cryolabel product that works on 450/4XL but of course is not compatible with the Dymo 550 or 5XL because they are not official dymo brand labels. We tested the 1"x1" durable label option, the only possible solution in the dymo portfolio. This label is too large, extending over the portion of the tube where it starts to taper. See attached photo. My company makes instruments for bio research and our customers have used the 450 and cryotag labels for 10+ years. Dymo needs to support a 1/2" x 1" label as a product. We are actively searching for a replacement that will make customers happy.
No, I would not recommend this to a friend.
Response from Dymo.comBy Cynthia, Dymo, March 27, 2023
Hi Kevin.
We sincerely apologize for the inconvenience caused. We do not have 1/2" x 1" Durable labels at the moment. We have forwarded your feedback to the appropriate department for further review.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We do not have 1/2" x 1" Durable labels at the moment. We have forwarded your feedback to the appropriate department for further review.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Very disappointed in Dymo
on August 10, 2023
Posted by: Yachtsman
I needed a long lasting and durable tape to be used on my sail boat . Wasted hours looking for a waterproof tape from Dymo for my Letratag machine as the usual lables produced by Dymo for this machine are such poor quality. The lettering rubs away very easily , the labels easily peel off and fade away in no time.
On return home after my purchase I discovered that the Dymo Durable tape cartridge that the store had recommended and that I had purchased ( very expensive) does not fit my Dymo Letratag.
Having subsequently read the unfavourable comments about Dymo Durable there is no way I will invest in a new Dymo. I will now opt to buy another brand of machine which appears in many tests to be the market leader in producing durable tapes.
On return home after my purchase I discovered that the Dymo Durable tape cartridge that the store had recommended and that I had purchased ( very expensive) does not fit my Dymo Letratag.
Having subsequently read the unfavourable comments about Dymo Durable there is no way I will invest in a new Dymo. I will now opt to buy another brand of machine which appears in many tests to be the market leader in producing durable tapes.
Response from Dymo.comBy Cynthia, Dymo, August 11, 2023
Hello.
We sincerely apologize for the inconvenience caused. We recommend going to our website to see the description of our products as our website mentions which tapes or labels are compatible with a specific device. For a sailboat, we would like to recommend using our Industrial Devices with the Industrial tapes.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. We recommend going to our website to see the description of our products as our website mentions which tapes or labels are compatible with a specific device. For a sailboat, we would like to recommend using our Industrial Devices with the Industrial tapes.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Lab folks need labels for microcentrifuge tubes!
on May 23, 2024
Posted by: AmyNeedsHelp
from Huntsville, AL
I came here to say the exact thing Kevin said! We have had a LabelWriter 450 for at leas a decade. After not using it for a bit, we need it again. Not only did I have to buy 1in x 0.5in labels through a third party, I had to use a third party software. We are currently looking to replace the label maker since Dymo doesn't support the 1in x 0.5in labels anymore. Laboratories need this size labels for 2.0mL tubes. PLEASE bring it all back! I will have to say the third party software works really nice though. Very easy to use.
Response from Dymo.comBy DYMO NA, May 24, 2024
Hello. Thank you for contacting us and sharing your feedback with us.
The DYMO LabelWriter Durable label with item number 2187918 is 1" x 2-1/8" (25mm x 54mm) in size and is designed for laboratory use. These labels are durable and provide long-lasting performance. They are tear and solvent-resistant, adhere well to textured surfaces, and can withstand temperatures ranging from 0°F to 120°F (-18°C to 50°C).
However, we regret to inform you that the labels are not available in size 1" x 0.5". Please be advised that this information has been forwarded to the appropriate department for further review.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
The DYMO LabelWriter Durable label with item number 2187918 is 1" x 2-1/8" (25mm x 54mm) in size and is designed for laboratory use. These labels are durable and provide long-lasting performance. They are tear and solvent-resistant, adhere well to textured surfaces, and can withstand temperatures ranging from 0°F to 120°F (-18°C to 50°C).
However, we regret to inform you that the labels are not available in size 1" x 0.5". Please be advised that this information has been forwarded to the appropriate department for further review.
If you have more questions or feedback, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
The best labels ever!
on January 24, 2024
Posted by: Mozoko
The best labels ever! I use them for my pottery business. The labels are durable, waterproof, and stick to rough surfaces.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com