Customer Reviews for Command - Large Designer Hooks, 5 lb., 16/Pack - White
Customer Rating
1
Took off drywall and paint off walls
on June 11, 2018
Posted by: Desiree
from California
[This review was collected as part of a promotion.] [Employee of 3m-command] I bought this so I could protect my apartment walls so I could get my security deposit back and I installed this over a year ago. I just went to remove it and the tab to pull so I could remove it, shrunk. I went to pull up so I could reach it and the entire paint and dry wall came off with it. I want to save someone from the same experience. I am so very disappointed because I thought I could save that money from the damage but I’m afraid I’m not going to.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, June 11, 2018
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] I wanted a new place to hang my robe and scarves. I took one of these and put it on the outside of my bi fold closet doors. My doors are white so the hook blends in. My hubby liked the idea so i added one to his closet doors too!
[This review was collected as part of a promotion.] I purchased to hang a wreath on one of my doors inside the home. It is easy to apply and very sturdy. It remains on the door throughout the year as I change holiday decor.
[This review was collected as part of a promotion.] Used 4 of the large designer hooks to hang garland. Garland hung throughout the holidays without issue. The issue came when taking the strips off the wall. So much for damage free hanging; 3 of the 4 strips ripped paint and sheet rock off the wall. Looks like I'll be spackling and painting this weekend - thanks for another project.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, January 15, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Used 3 of these to hang a piece of garland across our window. Woke up to find that it came off the wall on the left side and took our paint off along with it. Garland is not heavy at all. What a huge disappointment! We have used many of these in the past and were very happy with them. Now, not so much :(
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 6, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I invested a lot of money to have old family pictures. I spent over $200 on different command strips & hooks.
I came home to broken glass & broken antique frames that I used extra strips & hooks on to ensure durability.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, September 15, 2017
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble! Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.