Just purchased a box of one gallon slider freezer bags. NONE of them close when zipping. Is this a new zipper design? The zipper portion on the bag seems very narrow and shallow; as though there isn't enough material in the "track" to actually stay closed.
Response from ziploc.comBy – Megan, SC Johnson Consumer Care, August 18, 2026
We're sorry to hear these bags didn't close with ease. As this is unusual, we'd love the chance to restore your faith and make things right. To best assist, please give our team a call at 1-800-558-5252 (weekdays, 8 a.m. to 4:30 p.m. CT) and mention reference number: 23330652.
Great pproduct but some separated at closure zippe
on March 31, 2026
Posted by: Sue74
from Fort Myers FL
The second and fourth bags out of the carton were separated at the top for half the width of the zipper. These are great but expensive; need quality control.
I bought a 24 pack of Ziploc Slider Freezer (gallon). There is a 5" sllit in each of the bags. I thought it was just a couple that were defective, but the whole box was unusable. I have always trusted the Ziploc name for it's quality when shopping for storage/freezer bags. That will not happen again because the quality and flimsiness of the bags have gotten progressively worse. Maybe the cheaper versions are actually better. I threw away my receipt because of my trust, so I couldn't return it to local store where I bought. That will not happen again. Ziploc is no longer my default for storage bags/containers.
"Zipper" Problem. Every bag in box of 32 fails to seal.
on November 11, 2023
Posted by: LEH
from Virginia Beach, VA
One of my uses is to marinate chicken breasts before grilling.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, November 17, 2023
I'm sorry to hear of your recent experience. The quality of each bag is important to us and we appreciate you bringing this to our attention. Our bags are designed to offer unbeatable freshness, with the strength and quality to use again. As your experience doesn't match our expectations, we'd like to help further. At your convenience please give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) and provide your reference number 22194453. Chat soon! - Brooklyn, SC Johnson Consumer Care
We use the Large Ziploc Slider to freeze meats mostly in portions that are large enough for me and my wife. The box I just opened has a quality control issue in that the clear plastic is separating from the blue plastic that holds the white plastic slider. This happened to the first three I removed from the box. Consequently there is no way to seal the bag. I'd be happy to ship them back to SC Johnson if that would help you identify the problem.
I would recommend this to a friend!
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, June 20, 2023
Thank you for bringing this to our attention! We're sorry to learn that your bags are unusable. We'd appreciate the chance to chat with you further and make this right. Give us a call at 1-800-558-5566, weekdays between 8 AM and 5 PM CT. You can mention this reference number: 22065784. Hope to hear from you soon! - Brooklyn, SC Johnson Consumer Care
I bought the 24 Freezer Gallon Slider bags and they just don't work / seal. Try and Try - but nothing. All other Ziploc bags are Great. Not this one!!!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, December 4, 2022
Thanks for sharing your experience with us, Todd. This is certainly not the quality we expect from our bags so know your comments were passed along. We want to make this right so when you have a moment, give us a quick ring at 1-800-558-5252 and provide this reference number to the representative: 020894451A. We're available Monday through Friday between 8 AM and 5 PM CT. We're looking forward to your call! - Brooklyn, SC Johnson Consumer Care
I've used this product before, but almost every bag in the box I just bought gets cut when we open and shut the slider. See image attached. Unfortunately, the quality is just not the same.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm sorry to hear about your experience with Ziploc® Slider Bags. We expect you to receive the same quality you've come to know and love. As this wasn't the case, we'd love to further help. Please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide your reference number 020656411A. - Rachel, SC Johnson Consumer Care
I spent a lot of money on boxes of these bags in different sizes and 90% of the bags in every box were defective. Wouldn't even open or they'd tear or the zipper would fall off. As a disabled senior, I can't afford to waste money. I'm done with this brand.