Customer Reviews for Command - Shower Caddy, 1 Caddy, 4 Mounting Bases, 4 Large Strips/Pack - Clear
Customer Rating
1
i bought three shelves one bathroom two wood
on January 5, 2019
Posted by: malkitch
from maine
i bought the bathroom shelf at walmart last month the tapes do not stick onto wall in fact the tapes were not even sticky! now i have to buy additional command tapes to put the shelf up!
No, I would not recommend this to a friend.
Response from 3m.comBy Command, Social Care, January 7, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details and help. Thank you!
Bought this nice caddy to replace a metal one we bought that rusted almost as soon as we purchased it even though it is in an area of the shower that does not get wet. We have all kinds of 3M and Command brand products that we never had a problem with, this caddy is another thing, it will not stick to my tile! Used alcohol pads, dried walls, waited a whole day to apply and still one side did not stick! Maybe the tabs were bad? I hate that I wasted my money on this product!
No, I would not recommend this to a friend.
Response from 3m.comBy Command, Social Care, November 9, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Bought these quite a while ago and I must say they work very well. I'm not sure what all of these negative reviews are, they must have done something wrong maybe they didn't clean surface before? I've had mine up for quite a few months and I have multiple bottles of shampoo in them each and they work great. Only problem is finding new strips when you have to move them
I got the caddy home and it didn't have any of the blue strips to hang it with.
Response from 3m.comBy Command Brand, Social Engagement, December 14, 2016
We're very sorry to hear this and we can help. Please know we'll be sending you a direct e-mail. For any customer needing assistance please know our team is available M-F 8am-5pm CT at 1.800.934.7355.
I got this Shower Caddy I only had a half bottle of liquid body soap and a shampoo bottle in it and it only stayed up for 3 days. The strips were not good enough to hold the caddy with 4 lbs on it. And I have been looking for the wet strips to try to put it up again but I can't find them anywhere.
No, I would not recommend this to a friend.
Response from 3m.comBy Command Brand, Social Media , August 11, 2016
We're so sorry to hear this and we'll be sending a direct e-mail to help. For any customer who runs into trouble with our products we would ask they please call our team at 1.800.934.7355 M-F 8am-5pm CT. They can gather some info and assist. Thanks for leaving your review and keep an eye out for our e-mail.
Got these home and there is nothing behind the tabs you pull off. No glue. Bought two and all eight strips the same. Very disappointed. Taking them back and won't buy anymore. Waste of money and my time.
No, I would not recommend this to a friend.
Response from 3m.comBy Rachel, Customer Service, March 31, 2015
No glue? No good. We absolutely want to make this right. For any customer who experiences this we would ask they call us directly at 1-800-934-7355 M-F 7am to 6pm CT. We can discuss which product it is and swap the strips. Please know we will e-mail you directly to resolve this.