Customer Reviews for Command - Assorted Hanging Strips, 15 lb., 28 Pairs/Pack - White
Customer Rating
1
3 lbs came tumbling down
on August 16, 2025
Posted by: Mariah
I used FOUR strips on this 3 lb lightweight mirror. 2 strips that according to 3M should hold 15 lbs each, and 2 strips that should hold 10 lbs each. A total of 50 lbs maximum capacity and 3 lbs brought it crashing down into pieces (that's what's inside of the box pictured next to the frame, all the shattered glass)....just 3 days after hanging. How do you explain that? 3M, a full refund and replacement cost of mirror is in order!
Response from command.comBy 3M Care Team, August 18, 2025
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
I used command strips to create 2 large collage walls of picture frames. We are moving and i went to take down the frames. Every single strip pulled paint and parts of sheet rock down.
Response from command.comBy 3M Care Team, January 6, 2025
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
At lease they didn’t ruin the wall when my stuff fell off the wall!
Response from command.comBy 3M, 3M Care Team, September 11, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Incredibly disappointed and upset, we used 4 large strips to hang a photo and that same day at 1am we hear a large crash. We got up and found our picture had fallen and completely shattered and damaged our walls and baseboard. We now have to pay to fix the damages and also have to find a new custom frame for our photo.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, December 12, 2021
Hello, thank you for posting your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team by chat www.command.com or by phone at 800-934-7355 M-F 8:00am-4:30pm CT and reference this #28954344. Thanks again, and we look forward to connecting with you!
I recently bought two packs of the medium and large picture hangers. I've previously used these with absolutely no problems, but these new packs do not stick at all! Absolute waste of money. I ended up having several pictures fall and had to try to use additional strips. I ended up wasting more than I used.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 5, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Do not buy! I had great expectations, but I am very disappointed. I have tried the picture hanging strips with numerous pictures (way under the weight limit) and they always end up falling down! These command strips do not work at all!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, August 10, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] I have used this product for a couple years in my new condo, along with a few other products of yours. I could not be happier with the hanging strips. I have lots of "stuff" on my walls and this product is perfect!
We had great expectations for this product but we just used it and we are freaking out! We followed instructions exactly, although, to be completely honest, we only used two of the four because we were hanging an extremely lightweight print — maybe 8 ounces. See attached photo for result.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, April 29, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.