Customer reviews from command.com
Command - Medium Decorative Hooks, 3 lb., 6/Pack - White
Average customer rating
4.2
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
86
4 Stars
10
3 Stars
3
2 Stars
3
1 Star
18
80%of customers recommend this product.
(
57 out of
71)
Customer Reviews for Command - Medium Decorative Hooks, 3 lb., 6/Pack - White
Customer Rating
5
Very Useful!!
on August 7, 2016
Posted by: Mom0528
from North Carolina, United States
Gender:Female
I love these hooks! I live in a rental and these are great for just about anything (from hanging my son's jackets on, as a towel hook, or in the kitchen). I love that they do not damage the walls but they are still reliable.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Did not work and damaged my wall!!
on August 21, 2016
Posted by: Lizzy83
from Hong Kong Island, Hong Kong
Gender:Female
Bought these yesterday in Hong Kong to hang a light weight picture. Followed the instructions and hung up my picture. Within 5 minutes the hook fell from the wall, breaking my frame and taking the paint off the wall on the way down. Really frustrated these did not work!
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, August 22, 2016
Thanks for sharing your review with us. Based on your location, we ask that you contact 3M Hong Kong directly so their team can assist right away. Please reach out here: http://s.3m.com/VWAsLE Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Horrible!
on October 16, 2016
Posted by: Crystal754
from Port Huron, MI, United States
Gender:Female
Had to use every single stick on part in the package and the hook still won't stay attached! Never had luck with this product!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, October 18, 2016
This is absolutely something we would not expect and we'll be sending you a direct e-mail to make it right! For any customer having trouble with our products adhering please call our team at 1.800.934.7355 M-F 8am-5pm CT. Thank you for leaving your review.
Written by a customer while visiting command.com
Customer Rating
1
Took out a piece of the wall
on May 20, 2017
Posted by: AliceSea
from Palatine, IL, United States
Gender:Female
Bought a package to use at Church for a special event. Followed the directions; but when it came time to remove, the tab couldn't be located; it was too short and was behind the hook itself. In an effort to get the hook slightly away from the wall to grab the tab to pull it, a piece of the fiberboard came right along with the hook. I now need to hire a handyman to mud that section of the wall and repaint. Obviously the Church is not happy.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, May 22, 2017
We're very sorry to hear of your experience. When applied to the surface as directed you should be able to access the release tab to stretch straight down slowly for clean removal. When that is not an option we suggest using dental floss to get between the strip and the wall for clean removal. If our team can assist please connect with them by calling 1.800.934.7355 M-F 8am-5pm CT. Thank you for taking the time to leave your review.
Written by a customer while visiting command.com
Customer Rating
2
Holds well......and tears off two layers of paint
on June 5, 2017
Posted by: Wade
I bought a number of hooks and strips about one month ago. After hanging a cutting board off one in my kitchen (no problems there), I decided it was time to rearrange some things. It took some serious effort to get the hook and once it finally came off, so did two layers of paint. While it does its job well of holding things up, the paint tear issue defeats the purpose of not damaging the walls...
Response from command.comBy Command Brand, Social Engagement, June 6, 2017
Thank you for taking the time to leave your review. We would not expect your experience when the strips are stretched straight down slowly from the surface. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so we can gather some additional information and understand what may have happened here. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
suxs
on July 27, 2017
Posted by: vtang
from Massachusetts, United States
Gender:Male
i bought it for the bathroom and it come off and it would not stick to the tile and it was a waste of money , i wish 3M
would send me the right one for my bathroom
would send me the right one for my bathroom
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 28, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Easy pull tab, my butt
on December 13, 2017
Posted by: JoyM
from Maryland, United States
Gender:Female
I bought these about 2 months ago. I used the by our front door so my kids could hang up their coats and bags. I just went to move 2 of them to rearrange things and both of them ripped my wall up when I removed them. I did exactly what it says to do, I pulled down gently on it. It came off... and took a chunk of my wall with it on both.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 14, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Hooks wouldn't stay on - this set was junky
on December 17, 2017
Posted by: CROH
from Columbus, OH, United States
Gender:Female
I bought this for the back of a bathroom door. I have used these before and they were fine, but with this set, the hooks wouldn't stay on the backing and they popped off every time I took my bathrobe off the hook. They must be defective. I put them on correctly. This is very annoying and a waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 19, 2017
Hello, thank you for taking the time to leave your review. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com