Customer Reviews for Command - Mini Hooks, 0.5 lb., 30/Pack - Clear
Customer Rating
1
Horrible!!
on December 25, 2019
Posted by: Anonymous
from Florida
Gender:Female
I’m extremely disappointed!! Applied these command hooks to hang Christmas lights on my wall, decorations were so pretty only to have these stupid clear tabs rip all my paint off. I’ll have to repaint practically my entire house after Christmas.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, December 26, 2019
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
I buy command hooks every year for my Christmas lights, but this year I am so disappointed. Almost all my lights have fallen off the wall and and when I was applying the strips I had to use a almost all of the extra strips because they weren't sticking enough as soon as I took the cover off. I cleaned my walls to make sure that wasn't it and they still wouldn't stick. I don't know if they changed something this year but I am very disappointed to spend the money on something that won't work.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 19, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
[This review was collected as part of a promotion.] I've always liked Command Strips in general, but this particular product seems to have a different sticky pad than the others. The pad is too weak to stick to walls that have any texture on them. They fell off before I could ever hang anything on them. They might work on a perfectly smooth surface.
Response from command.comBy Command, Social Care, December 4, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. Please connect with us at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details and help. Thank you!
Great for one use,never enough spare strips for moving hooks. Why can you not buy spare strips which can only be used once,whereas hooks can be used time and time again?
This product is rubbish, don’t waste your money. I could have waited 60 hours and it still wouldn’t have stuck. Now have to buy paint to repair the damage on my wall
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 28, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team UK team at uk.contact.co@mmm.com. Thank you.
They will not stick to the wall. Not sticky enough,
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, October 17, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details and help. Thank you!
[This review was collected as part of a promotion.] I put up Christmas lights in my room about three weeks ago. I had a different hook for each light and they constantly fall off. I had been replacing them and waking up in the middle of the night after they had fallen off my wall. But it was only one at a time and so I just put more around each clip to hopefully be more secure. I went on a trip recently for about a week and when I left they were all up and holding. When I returned from my trip I came into my room to see no Christmas lights or clips on the wall, just on my floor. I am extremely disappointed and dissatisfied because of how much money I spent on all the boxes hoping it would work and thinking the errors were my fault when in reality they aren’t my fault. Please fix the clip so that it can stay up for more than three days. Until then I can sincerely say that I would not recommend this at all.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 9, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at socialmedia@mmm.com, with reference to this interaction, so we may gather more details and help. Thank you!
I bought these hooks 3 years ago. They were just what I needed for my baby's room. Today I was trying to redecorate my son's room and remove these hooks (exactly 3 of them). Instead of easy damage free removal I have 3 spots with paint removed and visible drywall. There was no change of removing it gently - believe me, I tried! I gave it a one star just because it was a good product until I have to remove it...
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 1, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.