It's slightly heavier than copy paper which feels nicer. The brightness is great especially for how inexpensive it is. It's definitely multi-purpose paper - We've used it in our laser printer and it looks great; we've used it for paper airplanes and they fly straight and true; we've used it as filler for a small shipping box and it holds its shape well and performs wonderfully as a cushion. Haven't tried it as toilet paper. Probably won't.
My HP printer can print on both sides of a sheet of paper. But regular 20lb paper would bleed through. Staples 22lb does not and is more durable. However the price is much more than the equivalent 20lb paper.
I like the product very much and would have given Staples a better rating the shelf supply had been better and the employee had been more help. I only purchased 1 ream of paper because the shelves did not stock a box of 5 reams. The shelves were loaded with boxes of paper that was 90 bright/18 & 20 wt. but there were 0 boxes of 98 bright/ 22 wt. paper. My experience with your young employee was that he did not have enough training and did not know what products were available or where products were at in the store.
Staples is a very good store to have in our small part of San Diego. For the most part there are people who can help senior citizens with technical purchases