Customer reviews from command.com
Command - Mini Hooks, 0.5 lb., 18/Pack - White
Average customer rating
4.4
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
175
4 Stars
18
3 Stars
6
2 Stars
6
1 Star
22
85%of customers recommend this product.
(
117 out of
138)
Customer Reviews for Command - Mini Hooks, 0.5 lb., 18/Pack - White
Customer Rating
1
Wall Damage from this product
on January 17, 2018
Posted by: 1234
from Clinton Twp, MI
Gender:Female
Terrible, I purchased these specifically because you stated these will not damage the wall. I have a picture where I have one that the piece you pull to remove the hook ripped off the hook, now I have one stuck on my wall. Another is approximately 1/2 x 1/2" piece of wall that was tore off with the removal as instructed. I am not sure I would advise anyone to use these.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, January 17, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
horrible!!
on January 10, 2018
Posted by: rayche
from santa ana california
Gender:Female
not only does it not hold ANYTHING up but it also peeled up my paint off waste of time and money
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, January 10, 2018
Hello, we are sorry to hear of the trouble and thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
on December 5, 2016
Posted by: dleporati
from Hatboro, PA, United States
Gender:Male
i purchased 2- value packs and 1-12 pack to hang things in the window. i was very pleased with all my other command hooks but not so much these. they do not stick to glass very well and only stay up for a short time :(
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, December 9, 2016
We're sorry to hear this as it is not something we would expect. Using rubbing alcohol to clean the glass surface should make for an ideal surface. For any customer having quality concerns we'd like to assist. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT. We can gather some additional specifics and let you know how we can help. Thank you for taking the time to leave your review, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Thought they'd last longer
on August 10, 2016
Posted by: Ksharpe7518
from Rockford, IL, United States
Gender:Female
All my other hooks have held up fine, but one of them fell off after I hung a tank top on the string I tied to the hook. It's a tank top. The string and the tank top aren't more than half a pound. Followed directions and everything. It would hold my tank top before, but today I put it on and the hook snapped off my wall and chipped my new layer of black paint. Went to see if it would stick back on and it wouldn't. Peeled the sticky to see if at least that feature worked. It did. But I don't have any black paint to fix what the hook did so I guess I'll have to buy more to cover that spot.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, August 12, 2016
Thank you for taking the time to leave your review. We are sorry to hear of your experience and want the opportunity to make it right. Any time damage occurs we ask customers please call our team at 1.800.934.7355 M-F 8am-5pm CT. They can gather some additional information and let you know how we are able to assist. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
These will fall eventually
on May 28, 2016
Posted by: jnet468
from Dallas, TX, United States
Gender:Female
These won't hold up in humid conditions. I've had 3 of these fall off of walls in various rooms in my house over the past couple weeks. Luckily, nothing has broken so far. It's been a rainy spring in Texas and I think the humidity is the reason. The items I have hanging on these are very lightweight, definitely less than the 1/2-lb limit. In some cases, the adhesive stays attached the wall and the hook falls off. In others, the hook fell off and took the adhesive with it, as well as some of my paint!
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, May 31, 2016
Thanks for taking the time to review our Command™ Mini Hooks. We apologize for the frustrating experience you've had. We'd like the opportunity to connect directly to learn more so we can assist. If you're interested in talking further, please call 1.800.934.7355. We're available Monday-Friday, 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
No good
on May 6, 2016
Posted by: Beee
from Pennsylvania, United States
Gender:Female
I bought these to hang pictures on a gallery wall. They all weigh less than half a pound. I followed instructions. The strip's are staying on the wall fine. However the hook keeps coming off the sticky and my pictures are all falling. Very disappointed. Didn't want to put holes in my walls.
No, I would not recommend this to a friend.
Response from command.comBy Social Engagement , Command™ Brand, May 9, 2016
Thanks for taking the time to share your review on our Command™ Mini Hooks. We apologize for the frustration. We actually have an entire line of Picture and Frame Hanging products because our hooks aren't designed to hold pictures. We'd be happy to send out some Picture Hanging Strips for you to try. We've emailed you directly to pursue this option. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Destroyed my wall
on January 17, 2016
Posted by: Allison66
from Annapolis, MD, United States
I bought these a month ago to hang in my wall to support string with pictures clothspinned onto the string. Today I decide to take them down and I was NOT pleased with the result. On the package it says "easy take off, no damage" but when I took off the clip just like the instructions told me it took off all of this paint. I am not Satisfied and I would never buy this product again or recommend it to anyone.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 20, 2016
Thank you for taking the time to leave your review and posting your picture. For clean removal the strip should be stretched slowly off the surface it is adhered to. The picture provided does not show any stretching of the strip which may be the problem. Please know for anyone having trouble we would ask they call our team at 1.800.934.7355 M-F 8am-5pm CT so we can assist. We will be sending you a direct e-mail offering assistance. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
Removed the paint
on January 1, 2016
Posted by: Dennis
from Li New York
Gender:Male
Installed on 1 year old paint as per instructions. When I removed them after the holidays about 2 weeks from install, some of them were so stuck they took the paint and one even took some sheet rock
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 11, 2016
This is disappointing and we want to help any customer who has damages. Please know we will be sending you a direct e-mail offering assistance. Customers can call our team M-F 8am-5pm CT at 1.800.934.7355. Thanks for leaving your review.
Written by a customer while visiting command.com