This is the first for this trouble with my bags. Over half of the bags were not working. The bag itself is not connected under the pink zipper at the top. Unfortunately, I was trying to bag the cookies I make got frustrated and threw them away. I only have one . It was very inconvenient at the time. I do not buy knock off bags as I trust ziplock.
I would recommend this to a friend!
Response from ziploc.comBy Brooklyn, SC Johnson Consumer Care, February 20, 2026
Oh no! Thank you for reaching out, Nancy. As you know, quality is important to us and we truly apologize for the inconvenience this has caused. Your trust in our brand means the world and we'd like to make this right. Please reach us at 1-800-558-5252 (weekdays between 8 a.m. and 5 p.m. CT) so we can best assist you. Your reference number to provide is 23072790. We hope to hear from you!
The zipper on three out of the first six bags I used from a new box has separated causing me to have to tear the bog apart to get it open (great seal by the way). If this continues to happen, half the box of bags will be garbage after a single use. I don't remember this EVER happening in the past and I don't know what changed, but this is unacceptable. I hope S C Johnson looks into this and finds a solution.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, June 4, 2024
Thank you for taking the time to make us aware of this. We're very sorry to hear that your Ziploc® Slider Storage Bags are ripping upon opening. This is very unusual and we'd like the chance to make things right. Please give us a call at 1-800-558-5252 (weekdays, 8 a.m. - 5 p.m. CT) and mention reference number: 22358266. We look forward to assisting. - Megan, SC Johnson Consumer Care
Why is it I can't close these bags? I'm 65 and I've never had to consult the internet to learn how to seal a plastic bag...it certainly IS NOT user friendly....and there are no instructions...
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, July 22, 2023
I'm sorry to hear about your experience with Ziploc® Slider Bags. We'd expect our bags to open and seal with ease using the slider. As your recent purchase wasn't up to our standards, we'd love the chance to help further. Please give us a call at 1-800-558-5566 (Monday through Friday 8 AM to 5 PM CT) and provide your reference number 22094839. Looking forward to your call! - Brooklyn, SC Johnson Consumer Care
When they first came out, they were great now terrible
on June 10, 2023
Posted by: John
from NJ
The zipper no longer closes the bag and falls off the first or second time you slide it. Quality has deteriorated to zero do not buy these.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, June 15, 2023
Thank you for your feedback, John. This is not the quality you should expect from our bags so know your comments were shared with my team. We want to make this right so give us a call at 1-800-558-5252, Monday-Friday between 8 AM and 5 PM CT. You can mention this reference number when calling: 22061746. Talk soon! - Brooklyn, SC Johnson Consumer Care
Actually, this is the second chance for Ziploc and they struck out again. This package had three bags slit side to side near the bottom. One of the bags had what look like thick black racing stripes wrapping the left side along with its slit (that didn't make it through the stripes due to their thickness, I suppose). The stripes also give of a strong "poly" odor that tainted all the bags closest to it... 10-12 of them. This is frustrating being the second time we've had a box with bags we can't use. Money wasted. Ziploc is too expensive (for bags in general) to feel good about continuing to buy them. Twice in a year is enough to call up another batter/player in our bag game.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, October 11, 2022
I'm so sorry to hear of your recent experiences with Ziploc® Slider Bags. The quality of each bag is important to us and we appreciate you bringing this to our attention. We'd love the chance to make things right! At your convenience, please give us a call at 1-800-558-5252 (weekdays 8 AM to 5 PM CT) and provide your reference number 020843824A. We hope to hear from you soon! - Rachel, SC Johnson Consumer Care
I recently purchased more ziploc bags (we buy and use a ton). The new blue zip on the storage bag is so cheap and flimsy. I don't even mind that the bag is slightly smaller.. but the zip clip actually has popped off and the bags have also burst open. I am going to have to rethink my storage bags so I can avert disaster. Sounds like a small problem to have until you toss your fruit salad in your purse.
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, June 14, 2022
I'm sorry to hear of your disappointment with Ziploc® Slider Bags. We appreciate your feedback and always want to make sure you receive the best quality products. Your loyalty is valued and we'd love the chance to further help. At your convenience, please give us a call at 1-800-558-5252 (Monday - Friday 8 AM - 5 PM CT) and provide reference number 020719836A. - Rachel, SC Johnson Consumer Care
As other reviewers noted, the bags do not open when sliding the slider back and forth. I have to pry the bags open with my fingernails. Also the sliders come right off the bag. Every bag has the problem. I don't know what happened to this product but the bags are totally unusable. Unfortunately I bought 96 bags which are worthless!!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm so sorry to hear this has been happening. Please know this certainly isn't the quality we'd expect. Our sliders are designed to open and close the bag without worry. We always want to provide products you can trust, so we'd appreciate the chance to help. So we can assist, please give us a call at 1-800-558-5252 (Monday through Friday 8 AM to 5 PM CT) and provide reference number: 020341430A. - Skye, SC Johnson Consumer Care
Every single bag I have tried to use in this box has not opened! I don't recommend purchasing these at all!
No, I would not recommend this to a friend.
Response from ziploc.comBy ziplocuspwr, ziplocuspwr, April 20, 2022
I'm so sorry to hear this. When the slider moves across the top of the bag, we expect the bag to open without worry. As your purchase doesn't match our high-quality standard, we'd appreciate the chance to help. When you can, please give us a call weekdays from 8am to 5pm ct at 1-800-558-5252. Or we welcome you to send us an email anytime here: https://contact.scjbrands.com/en-us. Your reference number is 020321130A.