Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Aloe Vera Scent, 7.5 Fl. Oz. (US04968A/126012) - White
Average customer rating
3
(1,064 Reviews)
Rating breakdown 1,064 reviews
5 Stars
441
4 Stars
109
3 Stars
29
2 Stars
16
1 Star
469
48%of customers recommend this product.
(
307 out of
645)
Customer Reviews for Softsoap - Liquid Hand Soap, Aloe Vera Scent, 7.5 Fl. Oz. (US04968A/126012) - White
Customer Rating
1
Scent now too strong
on August 21, 2023
Posted by: Kah
I used this soap for years because it was great for our hands, not drying. And didn't have a strong scent. Now it smells terrible, like a strong perfume. I'll have to find something else.
Response from softsoap.comBy Colgate Rep, Customer Care, August 21, 2023
We're happy to know you've used Softsoap for so long! We're sorry our new formula isn't for you. We hope you can find another of our fragrances that will work for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible change to a great product!
on August 24, 2023
Posted by: GMA
from BC, Canada
Gender:Female
Sure wish I would have seen the reviews on this page before buying this last bottle, and it will be the last bottle!! I have been buying Soft Soap Aloe Vera for many years. I am sensitive to smells so most products I use are fragrance free. However, Soft Soap Aloe Vera was such a nice soap and never bothered me. Now this new scent - it is far to strong and gives me a headache. Will be looking for a new brand.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, August 28, 2023
We're sorry to hear our new formula isn't to your liking. Please call us at 1-800-255-7552 and tell us about your experience so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Bad Smell
on August 30, 2023
Posted by: Backstage
I have been using this product for many years. I really enjoyed using it until a scent was added. The new scent that was added is God awful. I have stopped buying this product as a result. Should it ever change back I would consider buying it again.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 1, 2023
We're sorry our new scent is not what you wanted. Your review will be shown to our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Awful smell
on August 31, 2023
Posted by: George822
from St Louis, MO area
Gender:Male
I have used this soap for years and loved it. I recently picked up a new bottle and found out the company changed the scent. The new scent is overwhelming and caused a mild allergic reaction. Definitely won't buy again.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 13, 2023
Please call us at 1-800-255-7552 and tell us about your experience, so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible new scent, ruins the product
on September 4, 2023
Posted by: Smellycat
from Houghton, MI
Gender:Female
I have used this soap for decades. Just replaced my last refill to find that you've changed the scent and it is now AWFUL! I can no longer use. One of the few soaps I could use, why would you add this terrible scent!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 7, 2023
Thank you for Softsoaping for so long! We're sorry our new scent isn't right for you. We hope you will choose another of our Softsoaps to soothe and clean your hands with.
Response from softsoap.comBy Colgate Rep, Customer Care, September 7, 2023
We're sorry our new scent isn't right for you. We hope you will choose another of our Softsoaps to soothe and clean your hands with.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible new scent
on September 8, 2023
Posted by: Alexis
from Kansas
Gender:Female
I also hate the new scent. It is overpowering and unpleasant. Gives me a headache. This used to be the only soap I buy! Now it gives me a headache and irritates my asthma. It also sticks to my hands for hours. Many of your new fragrances are like this. Unfortunately my workplace still buys these disgusting scents and I sometimes have no choice but to use them. However I never buy your soap for my home anymore. I used to buy your products on a weekly basis.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 11, 2023
We're sorry to hear this. Please call us at 1-800-255-7552, and tell us about your experience. We'd like a chance to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible new scent
on September 15, 2023
Posted by: Nicole
from Canada
Gender:Female
New smell is horrible I can’t use it. Bring back the old formula!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 22, 2023
We're sorry you don't like our new scent. We hope one of our other hand soap scents will be just the right blend of fragrance and cleaning power for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Horrible new scent
on September 23, 2023
Posted by: Apple45
from Canada
Gender:Female
The new fragrance is horrible and the soap is now causing allergic reactions. Loved the soap before it was reformulated. Will no longer be purchasing.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, September 25, 2023
We're sorry to hear about your experience. Please call us at 1-800-255-7552 and tell our team so we can try to make this right for you.
Written by a customer while visiting softsoap.com