Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Aloe Vera Scent, 7.5 Fl. Oz - White
Average customer rating
3.2
(1,158 Reviews)
Rating breakdown 1,158 reviews
5 Stars
520
4 Stars
118
3 Stars
34
2 Stars
16
1 Star
470
52%of customers recommend this product.
(
367 out of
709)
Customer Reviews for Softsoap - Liquid Hand Soap, Aloe Vera Scent, 7.5 Fl. Oz - White
Customer Rating
1
Terrible new scent
on March 1, 2024
Posted by: HB
from Ct
Terrible new scent. I bought this to replace my old aloe vera from soft soap. I’m going to smell linger, but it seems to be leaving my hands chapped. I’m not sure why they had to change the formula
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, March 1, 2024
We’re sorry to hear you don’t like our new fragrance and to hear about your experience. Please call us at 1-800-255-7552 so we can look into this and try to make it right for you.
Response from softsoap.comBy Customer Care, March 1, 2024
We’re sorry to hear this. Please call 1-800-255-7552 and share your experience with us so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Awful new scent
on June 6, 2024
Posted by: Paul
New scent in the aloe Vera hand soap is awful. Will not be buying again. Too bad cause I’ve been buying for years.
No, I would not recommend this to a friend.
Response from softsoap.comBy Customer Care, June 6, 2024
We’re sorry our new scent isn’t working for you. We’ll share your comments and review with our team.
Written by a customer while visiting softsoap.com
Customer Rating
2
Why the fragrance change?
on December 20, 2022
Posted by: Emma
Have been buying this soap for years without issues but the most recent purchase has a major fragrance change. It's overbearing and unpleasant and doesn't rinse away. It is no longer a good choice for a building open to the public that includes people with allergies. It is no longer soothing.
Response from softsoap.comBy Colgate Rep, Customer Care, December 27, 2022
We're sorry to hear that our new fragrance update isn't to your liking. We understand people can have different experiences with different scents. We will share your feedback with our team. Have a great day!
Written by a customer while visiting softsoap.com
Customer Rating
1
too perfumed
on December 27, 2022
Posted by: lg113
from CO
Gender:Female
The new scent is so floral and overpowering. It took me days to figure out why I was sneezing and kept smelling something awful. I cannot even return the refill bottle since I used some of it. What a waste.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Stinky new fragrance
on December 28, 2022
Posted by: dah1
I’m glad I noticed that the label said new fragrance before I purchased. I opened the top to check the scent and it was awful. You ruined a perfectly good product and I will not be buying it again.
Response from softsoap.comBy Colgate Rep, Customer Care, January 6, 2023
We’re sorry to see you don’t like our new Aloe formula. We will share your review comments with our team. Please visit our website to see our other great fragrances!
Written by a customer while visiting softsoap.com
Customer Rating
1
Awful
on January 9, 2023
Posted by: Disappointed
The new formula is not moisturizing, it dries your skin. And the new scent is too strong. You have ruined a wonderful product. Never again
Response from softsoap.comBy Colgate Rep, Customer Care, January 10, 2023
We’re sorry our new Aloe formula fragrance is not to your liking. Please call 1-800-255-7552 and tell our specialist about your experience. We want to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
So bad now
on January 22, 2023
Posted by: Kay Ray
New scent is not goo. Why mess with something that was good before and make it horrible? Can’t use anymore. So disappointed
Response from softsoap.comBy Colgate Rep, Customer Care, February 21, 2023
We're sorry to hear about your disappointment with our Soothing Clean hand soap scent. We will share your feedback with our team. Thank you and have a great day.
Written by a customer while visiting softsoap.com
Customer Rating
1
Softsoap
on February 6, 2023
Posted by: Putz
Very disappointed with the new scent. Have used soft soap for many years. Just bought a bottle not realizing that it is now scented. Ended up with a headache. Had to get rid of it. Now I have to search for a new soap without fragrance.
Response from softsoap.comBy Colgate Rep, Customer Care, February 24, 2023
We’re sorry our new Aloe isn’t right for you. Please call our specialists at 1-800-255-7552 and tell them of your experience so we can make this right for you!
Written by a customer while visiting softsoap.com