Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Aloe Vera Scent, 7.5 Fl. Oz. (US04968A/126012) - White
Average customer rating
3
(1,052 Reviews)
Rating breakdown 1,052 reviews
5 Stars
434
4 Stars
104
3 Stars
29
2 Stars
16
1 Star
469
47%of customers recommend this product.
(
299 out of
637)
Customer Reviews for Softsoap - Liquid Hand Soap, Aloe Vera Scent, 7.5 Fl. Oz. (US04968A/126012) - White
Customer Rating
1
It stinks and the smell stays on you!
on August 29, 2025
Posted by: AaronFromOrange
from Rocklin, CA
Gender:Male
I looked up the reviews on here to see if I'm the only one fed up with this smelly soap and it turns out I'm not crazy.
My family keeps using this soap, and it's super annoying because it STINKS and I can't even walk through the kitchen to my bedroom after someone uses it in the kitchen without getting the nasty smell and burning feeling on my skin. I guess I didn't mind the old version but this new one is honestly making me mad and apparently I'm going to have to tell them to stop using it. I'm not saying it doesn't work as a soap but man this smell and whatnot is just plain nasty.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Awful new stinky smell!
on January 9, 2023
Posted by: Lisa
I have used this soap for years. This new scent is awful!! It gives me a headache and it just plain stinks. Why would you change something that was great the way it was?
Response from softsoap.comBy Colgate Rep, Customer Care, January 9, 2023
We’re sorry to hear of your experience with our new Aloe formula! Please call 1-800-255-7552 and tell our specialist of your experience. We want to make this right for you!
Written by a customer while visiting softsoap.com
Customer Rating
1
Give me the old formula please!!!!!
on January 14, 2023
Posted by: Everyone
Gender:Male
If I wanted a really "smelly" soap, I would buy the many thousands of others available. Give me basic unscented or lightly scented. I don't want my hands to smell like I dipped them in a bottle of perfume all day.
Response from softsoap.comBy Colgate Rep, Customer Care, January 16, 2023
We’re sorry our new fragrance doesn’t meet with your approval. Please call 1-800-255-7552 or visit our website, to see our other more subtle fragrances that will bring the right balance of cleaning power and fragrance for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New Fragrance Horrible
on January 15, 2023
Posted by: Terrri999
Omg, soaps I have used forever are NOW unusable! New fragrance in soaps that were fragrance free or light scent have an awful fragrance that lingers and makes me itch now!!! Horrible! Cannot use anymore!! Bring back old formula please!!
Response from softsoap.comBy Colgate Rep, Customer Care, January 16, 2023
We’re sorry our new Aloe formula misses it with you. Please contact our specialist at 1-800-255-7552 and tell them about your experience. We would like to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Why change a good thing?
on January 19, 2023
Posted by: Chris
This "was" the only soap my family used. But no more, new fragrance is horrible. Drys hands and just bad. Looking for a new soap brand.
Response from softsoap.comBy Colgate Rep, Customer Care, January 27, 2023
We’re sorry to hear our new Aloe formula isn’t a winner for you! We will share your review with our team. Please call our specialist at 1-800-255-7552 and tell them of your experience. We want to make it right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
“New fragrance” bad idea
on January 23, 2023
Posted by: J Keith
from Birmingham, AL
Gender:Male
“New fragrance” is the pits. Used this brand/scent for years. Always a comforting clean smell. That’s all gone now. Smells on the verge of “soured”. Please bring back the original.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 22, 2023
We’re sorry to hear our new smell wasn’t to your liking, but we appreciate you sharing your feedback with us
Written by a customer while visiting softsoap.com
Customer Rating
1
Stinky, stinky soap
on January 26, 2023
Posted by: Sophie
The new scent is HORRIBLE! It is all I can smell now, and I hate it. Please go back to the former Aloe Vera formula!
Response from softsoap.comBy Colgate Rep, Customer Care, February 22, 2023
We’re sorry to hear you’re not loving the new formula. We'll share your feedback with our team.
Written by a customer while visiting softsoap.com
Customer Rating
1
Ugh - now has fragrance and gives me a rash
on February 1, 2023
Posted by: Ms2music
from Vancouver Canada
Gender:Female
I bought this product for years. They’ve changed something Now it has fragrance and gives me a rash. Hate it.
Is there any soft soaps that have no fragrance?
Is there any soft soaps that have no fragrance?
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 24, 2023
We’re sorry the change doesn’t work for you. Please call us at 1-800-255-7552 and tell our specialists of your experience. We want to make this right for you.
Written by a customer while visiting softsoap.com