Customer reviews from softsoap.com
Softsoap - Liquid Hand Soap, Aloe Vera Scent, 7.5 Fl. Oz. (US04968A/126012) - White
Average customer rating
3
(1,050 Reviews)
Rating breakdown 1,050 reviews
5 Stars
434
4 Stars
102
3 Stars
29
2 Stars
16
1 Star
469
47%of customers recommend this product.
(
297 out of
635)
Customer Reviews for Softsoap - Liquid Hand Soap, Aloe Vera Scent, 7.5 Fl. Oz. (US04968A/126012) - White
Customer Rating
1
Smells like an Illinois Rest Area soap.
on January 8, 2023
Posted by: poorchoiceoffragrance
I don't like the new fragrance of the Aloe Vera Softsoap. It smells like the soap used by Illinois in their Interstate Rest Areas
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent not good for my family
on February 25, 2023
Posted by: Mom
Gender:Female
This was the only brand and scent (soothing aloe) we bought for many years and loved it. Unfortunately, the scent has changed. Now my husband's hands can't tolerate it; his skin is breaking out, and neither can my son's eyes, he is constantly itching them. I'm sad to say we will have to find another soap for our home.
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate Rep, Customer Care, February 27, 2023
We’re sorry our new Aloe doesn’t do it for you. Please tell our specialists of your experience at 1-800-255-7552 so we can try to make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Why change a good thing?
on January 30, 2025
Posted by: Canadian Believer
from Ontario Canada
Gender:Female
Why change a good thing???!!! Strong fragrance in new formula is overpowering for those of us with fragrance sensitivity.
No, I would not recommend this to a friend.
Written by a customer while visiting softsoap.com
Customer Rating
1
Terrible!
on April 16, 2025
Posted by: Calliemaxx
Terrible scent!
The old soothing aloe Vera was the very best hand soap ever! I have super sensitive hands and the old product was perfect! The new scent is strong and terrible!! It’s hard to find a great soap that is not antibacterial!
Bring the old tried and true back please!!!!
The old soothing aloe Vera was the very best hand soap ever! I have super sensitive hands and the old product was perfect! The new scent is strong and terrible!! It’s hard to find a great soap that is not antibacterial!
Bring the old tried and true back please!!!!
Written by a customer while visiting softsoap.com
Customer Rating
1
New Fragrance is Overpowering
on November 9, 2022
Posted by: Kitty
from Toronto, Ontario
Verified Purchase:No
I have always had an Aloe Vera Soothing Softsoap hand pump in the bathroom and one at my kitchen sink. I bought the refills in large quantities. As soon as I opened the new refill, the smell made my heart race. It's so strong and overpowering that I can't use it. I'm stuck with several refills. To the company people who decided to change an excellent product to something new with this awful fragrance...what were you thinking? Not everyone wants a highly perfumed soap. You lost a long time customer.
Cons: Unpleasant Smell
Response from softsoap.comBy softsoappwr, softsoappwr, November 13, 2022
Hi there. We're so sorry to hear about your experience with our updated fragrance. Your feedback means the world to us and we'd like to speak with you further about this. Please give us a call at 1-800-255-7552, we're open Monday through Friday from 9:00 AM to 5:30 PM EST. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent is strong and overpowering!
on November 5, 2022
Posted by: Ray
from Farmington, mn
Verified Purchase:No
I loved the originals soothing softsoap. Been using it for as long as I can remember. Keep it in all the bathrooms and the kitchen. It was only type of soap that doesn't bother my allergies. Even my friends and family would keep it on stock for when I come over. Now with the new change, I can't use it. It's awful. Brings on allergy attacks and headaches. Please go back to the original.
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 10, 2022
Hi there. We're so sorry to hear about your experience with our updated fragrance. Your feedback means the world to us and we'd like to speak with you further about this. Please give us a call at 1-800-255-7552, we're open Monday through Friday from 9:00 AM to 5:30 PM EST. We look forward to hearing from you.
Written by a customer while visiting softsoap.com
Customer Rating
1
Obnoxious new scent
on November 7, 2022
Posted by: Tim
from Florida
Verified Purchase:No
The new scent is the worst. Why would you change it? Change it back
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, November 10, 2022
We're sorry to hear that our updated fragrance missed the mark with you. We appreciate the chance to hear from you and will take your feedback into consideration for future product updates.
Written by a customer while visiting softsoap.com
Customer Rating
1
New scent obnoxious
on October 12, 2022
Posted by: Larry
from Houston, Tx
Verified Purchase:No
I agree with other previously loyal customers. The new scent is powerful and terrible. I will not buy any more Softsoap until or unless they revert to the old, very lightly scented Aloe scent. They need at least one product with little or no scent like the old Aloe product. Now they have ruined it.
Pros: Was perfect until new, obnoxiously strong scent
Cons: Unpleasant Smell
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwr, softsoappwr, October 21, 2022
We are sorry to tell you that the product you are interested in is not currently being manufactured.. Unfortunately, we do not have any remaining stock to offer you directly. Even though we cannot help you at this time, it is important for us to hear from consumers, such as you, so that we are aware of your continued interest. We will be sure to share your comments with our Business Development Group.
Written by a customer while visiting softsoap.com