Customer reviews from command.com
Command - Extra Large Utility Hook, 10 lbs., 2/Pack - White
Average customer rating
4.5
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
32
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
4
97%of customers recommend this product.
(
30 out of
31)
Customer Reviews for Command - Extra Large Utility Hook, 10 lbs., 2/Pack - White
Customer Rating
1
Not functional
on November 1, 2025
Posted by: katieblue
The application mechanism of these hooks is significantly less functional than other command hooks. The plastic backing does not release from the hook front when you push it upwards, so pulling the hook up rips off the backing before it can set. I followed the instructions exactly and used multiple adhesive strips with the same issue. This was super disappointing as I have loved most other command hooks that I've tried.
Response from command.comBy 3M Product Application Customer Experience, November 3, 2025
Thank you for taking the time to share your experience with us. We're sorry to hear about the issue, as this is not the level of performance we expect from our product. We sincerely apologize for the inconvenience. Unfortunately, without having the product on hand or more detailed information, it's difficult for us to identify the exact cause. Your feedback is important to us, and we're committed to making things right. Please don’t hesitate to contact our team at 1-800-934-7355, available Monday through Friday, 8:00 AM to 4:30 PM CT.
Written by a customer while visiting command.com
Customer Rating
1
Didn't work
on April 25, 2024
Posted by: Karen M
I used this hook for a small hanging ivy plant. I followed all instructions. It came off the wall within 4 days. Luckily, the items it fell on were not broken. I do NOT recommend this hook. My plant only weighs 3 pounds.
Response from command.comBy 3M, April 26, 2024
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Saddened but didn’t stay up
on November 26, 2023
Posted by: Kr57
I normally love command strips but it seems like they must of changed their recipe or how they make their products. I tried five different hooks, on different parts of my wall, and with several different sticky backs and every one fell down. And it wasn’t because it was too much weight. I am so sadden by this and maybe I just got a bad batch?
Response from command.comBy 3M, 3M Care Team, November 29, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not for Ironing Board
on August 28, 2022
Posted by: JHKK
from NJ
Doesn't work with ironing board, even though that's what's pictured with the product! Ripped right off my inside closet wall and took the paint with it, same day I installed it.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Care, August 30, 2022
Hello, we are sorry to hear this! Your experience is not what we would expect, when the diameter of the item is 1" or less and not hanging on the tip of the hook. We would love to learn more and gather more information. Please connect with our product support team on our website, using the “contact us” and reference this #35038692. Thank for leaving your review and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
5
Low expectations but great performance! Delighted
on June 16, 2022
Posted by: PaulN
from Atlanta Ga
[This review was collected as part of a promotion.] Easy to use and works great. I am using it to hold a step stool just like in the photo on the package. I was surprised how well the hook holds. Honestly, I did not expect it to carry the load, but it's been 3 weeks and it's a keeper.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Awesome Holders
on June 10, 2022
Posted by: ccats
from Howell, Mi
[This review was collected as part of a promotion.] Love these Hooks. You can use them anywhere & if you made a boo boo you can easily move them. They do hang up to 10 Lbs. I even tried them to hang Jewelry from on the back of a door. I tried my heaviest Necklaces with larger stones. They worked wonderfully. When you have natural stones they can get really heavy. The hooks were great on the door to display or store necklaces & bracelets together. There are so many uses you can uses them for, use your imagination.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Works well to keep small stool out of the way
on June 7, 2022
Posted by: Gerri
from Fairhaven, MA
[This review was collected as part of a promotion.] I used this hook in my camper to keep a small stool tucked away in the closet. Worked well and is holding the weight. Stays flush with closet wall. perfect for small spaces such has campers or small closets. Was able to use after 21 hour as stated.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Great hook with great grip!
on June 6, 2022
Posted by: AMCD
from Meridian, ID
[This review was collected as part of a promotion.] This is a great hook! It lives up to the Command name. It easily holds the promised 10 pounds. The hook mounts quickly and easily and is ready to go. Several of these hooks can transform your garage or workspace where you are storing heavy objects.
I would recommend this to a friend!
Written by a customer while visiting command.com