Customer reviews from softsoap.com
Softsoap - Antibacterial Liquid Hand Soap Refill, Cool Splash Scent, 50 Fl. Oz. (61031016EA) - Blue
Average customer rating
4.6 out of 5
4.6
(186 Reviews)
Open Ratings Snapshot
Rating breakdown 186 reviews
5 Stars
138
4 Stars
30
3 Stars
12
2 Stars
3
1 Star
3
93%of customers recommend this product. 
(
167 out of 180
)
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Customer Reviews for Softsoap - Antibacterial Liquid Hand Soap Refill, Cool Splash Scent, 50 Fl. Oz. (61031016EA) - Blue
Customer Rating
3 out of 5
3
Defective pump mechanism.
on July 22, 2021
Posted by: John the Engineer
from Vicksburg, MI
Verified Purchase:No
Engaging the pump for the first time on my latest batch of soft soap is not working well. To engage the pump the head needs to be rotated counter clockwise. Unfortunately the plastic nut just below the head comes loose before the head starts to come loose and without holding the plastic nut while turning the head you are not able to release the pump stem. This has happened on 2 of our latest 11.25 fl oz hand soaps and my wife was ready to go to another brand until I found out the problem. Please get this fixed because I like your product but my wife cannot make the pump work by herself.
Pros: Cleans Effectively, Easy To Use
No, I would not recommend this to a friend.
Response from softsoap.comBy softsoappwrsoftsoappwrApril 20, 2022
We are sorry your experience with our Softsoap was not a positive one. We would like to learn more about your experience and make your purchase right. Please contacts us at 1-800-221-4607 from Monday through Friday from 9:00am through 5:30pm.
Written by a customer while visiting softsoap.com
Customer Rating
5 out of 5
5
Masculine Scent
on August 17, 2021
Posted by: Chris R.
from San Antonio, Texas
Verified Purchase:No
I seldom write reviews but recently tried an aftershave and assumed it was this fragrance I found on myself - turns out it was this soap's scent, which I gave little thought to upon time of purchase. I have found relatively few soaps marketed towards men, and those which are have overbearing fragrance. This one is a winner as it is subtly enough to work in any home, and masculine enough for me to want to purchase more.
Pros: Attractive Packaging, Cleans Effectively, Easy To Use, Kills Bacteria, Pleasant Smell, Softens Hands
I would recommend this to a friend!
Written by a customer while visiting softsoap.com
Customer Rating
5 out of 5
5
I will buy this again!
on May 4, 2022
Posted by: Debbie the Diva
from Hartford, Connecticut
Verified Purchase:No
I was originally looking for the lemon scented anti-bacterial kitchen hand soap and saw the Clean and Protect Cool Splash so I decided to try it. I love it! I use this in my kitchen and I find the fragrance is wonderful -- clean and fresh; not at all cloying. A scent that is too floral last too long on my hands and I just don't like it when I'm in the kitchen cooking. I will definitely use as a hand soap in my bathroom as well (I just have to buy some more!). It would be great if Softsoap® Antibacterial Liquid Hand Soap Pump, Clean & Protect, Cool Splash came in the refillable size. I hope you keep making this soap!
Pros: Attractive Packaging, Cleans Effectively, Easy To Use, Good Lather, Kills Bacteria, Locks in Moisture, Long Lasting, Moisturizing, No Sticky Residue, Pleasant Smell, Softens Hands
I would recommend this to a friend!
Response from softsoap.comBy softsoappwrsoftsoappwrMay 9, 2022
Yay!! We're so happy you love it. Thank you for sharing your great feedback with us, we will definitely keep that in mind!
Written by a customer while visiting softsoap.com
Customer Rating
5 out of 5
5
Nice fresh scent, not perfumey
on January 13, 2023
Posted by: horack
As a guy, I'm not crazy about many of the fruity or flowery smelling soaps out there, and most of the generic antibacterial varieties are also kind of bland. The Cool Splash scent is very appealing to me, kind of like freshly washed laundry. I'm hoping to see refills for this.
Written by a customer while visiting softsoap.com
Customer Rating
3 out of 5
3
Smell
on June 11, 2023
Posted by: Brian707
from California
Gender:Male
This product smells great, it does not leave a residue. The cap does not seal around the pump. If product is tipped or squeezed product spills.
Response from softsoap.comBy Colgate RepCustomer CareJune 12, 2023
We're happy you're enjoying our Cool Splash hand soap!
Written by a customer while visiting softsoap.com
Customer Rating
5 out of 5
5
Happy new mom
on July 26, 2023
Posted by: HappyMom2
from USA
[This review was collected as part of a promotion.] Smelled great gentle on hands easy to use gentle on skin
I would recommend this to a friend!
Response from Home Tester ClubBy Colgate RepCustomer CareAugust 1, 2023
We're glad to hear you enjoy taking a Cool Splash when you need to refresh your hands!
Written by a customer while visiting Home Tester Club
Customer Rating
1 out of 5
1
Scent is horrible
on August 13, 2023
Posted by: BMF1997
I always buy a variety of scents from Softsoap and this one smells like chlorine. Way too strong! I had to throw it away it was that bad!
No, I would not recommend this to a friend.
Response from softsoap.comBy Colgate RepCustomer CareAugust 14, 2023
We're sorry to hear you don't care for our Cool Splash scent. Please call us at 1-800-255-7552 and let us see if we can make this right for you.
Written by a customer while visiting softsoap.com
Customer Rating
4 out of 5
4
Lovely scent
on October 16, 2023
Posted by: Digital8
from USA
[This review was collected as part of a promotion.] I really love this soap. It’s a pretty thick consistency that spreads evenly all over your hands. It suds up very minimally but you still feel as though your hands get completely clean. The soft, subtle scent is my favorite part of the soap. Its perfect.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
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