I am the office manager and felt very embarrassed that our supply of Staples Manila File Folders was almost depleted. We only use this brand so I quickly logged on to our account and ordered them. Lucky for us they arrived the next day. Unfortunately the two cases of paper did not arrive with the box of folders. I checked my tracking number and even though both cases showed processed along with the folders we did not receive the paper until three days later. The delivery man couldn't tell us why the delay.