Customer reviews from Palmolive
Palmolive - Ultra Pure + Liquid Dish Soap, Clean, 32.5 oz - Clear
Average customer rating
4.1 out of 5
4.1
(594 Reviews)
Open Ratings Snapshot
Rating breakdown 594 reviews
5 Stars
375
4 Stars
86
3 Stars
23
2 Stars
19
1 Star
91
37%of customers recommend this product. 
(
157 out of 430
)
Best Buy Privacy Policy
Customer Reviews for Palmolive - Ultra Pure + Liquid Dish Soap, Clean, 32.5 oz - Clear
Customer Rating
1 out of 5
1
New Formula Ruined a Very Good Product
on September 11, 2015
Posted by: former_customer_in_VA
from Vienna, VA, USA
Verified Purchase:Yes
This was the only dish washing and hand soap product my family liked. Since you changed the formula in 2015 , the scent is disgusting and the sudsy action is nonexistent. It feels slimy. You ruined a formally very good product!
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We're sorry to hear it didn't work as expected. We'd like to talk with you to get some additional information, and to resolve this to your satisfaction, so please call us at your convenience at 1-800-338-8388.
Written by a customer while visiting Palmolive
Customer Rating
3 out of 5
3
New cap
on September 8, 2015
Posted by: old fashioned
from Kokomo IN
Verified Purchase:Yes
I really like your Palmolive Antibacterial Dish soap. I have used it for years. But I do not like the new bottle top. It is hard to control the soap coming out and then he soap leaks down the side of the bottle staining the counter tops. Please go back to the old push top it worked much better.It seems like I now use more soap due to the new top.
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We're sorry to hear about your experience with the new cap design on our Ultra Palmolive Antibacterial Dish Liquid and would like to help. Please contact us by calling 1-800-338-8388. We're ready and waiting to hear from you.
Written by a customer while visiting Palmolive
Customer Rating
1 out of 5
1
It has turned slimy!
on May 22, 2015
Posted by: TNstorm
from TN
Verified Purchase:Yes
We have purchased and used Palmolive Antibacterial for years. I use it for hand washing as well. Since the cap changed, it was like the product became "thinner" and didn't suds as well. Things have gotten even worse. The last two bottles we have purchased within the last two weeks, the soap is "slimy" and will not suds. It very stringy. We are not sure if this is a change made deliberately, or if the bottles we had an issue in the manufacturing process, but we had to end up purchasing "Dawn" for our hands and use the Palmolive for dishes. I doubt we will ever purchase it again if this change is permanent. Until the change, we loved the product and gave it an excellent rating. Change it back and we will be loyal users once again.
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We appreciate you being a loyal consumer for so many years. We're so sorry to learn of your recent experience with our Palmolive Antibacterial Dish Liquid and want to help you resolve this situation. If it's not too much trouble, please call us at 1-800-338-8388. Our team is ready and waiting to hear from you.
Written by a customer while visiting Palmolive
Customer Rating
2 out of 5
2
No to new top and formula
on April 21, 2015
Posted by: Cecil
from Wisconsin, USA
Verified Purchase:Yes
I've been using Palmolive Original for many, many years...just bought a new bottle with the redesigned top. New top is not easy to use. More importantly, the formula has been changed and not in a good way. I won't need to buy Palmolive any longer.
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
We appreciate you being a loyal Palmolive Original Dish Liquid user for so many years. We're so sorry to learn of your experience with the new cap and formula change and want to help you resolve this situation. If it's not too much trouble, please call us at 1-800-468-6502. Our team is ready and waiting to hear from you.
Written by a customer while visiting Palmolive
Customer Rating
3 out of 5
3
HATE the new top
on April 17, 2015
Posted by: Sunshine76
from Buffalo, NY, USA
Verified Purchase:Yes
I have been using Palmolive dish detergent for years.... New bottle top is aweful - too much comes out.... And like others have noticed, the liquid seems to be thinner. Combine that with the new top and I am using too much! I will be exploring other options if the old top/formula doesn't return.... Sorry. (My ratings for the OLD formula and top would be 5 stars...)
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
Thank you for being a long time loyal Palmolive user. We're so sorry to learn of your experience with the new cap and formula change. We want to help you resolve this situation. If it's not too much trouble, please call us at 1-800-338-8388. Our team is ready and waiting to hear from you.
Written by a customer while visiting Palmolive
Customer Rating
2 out of 5
2
Bring back the old cap!!!!
on March 30, 2015
Posted by: JanDale
from Rochester, NY, USA
Verified Purchase:Yes
I love this product and have been using it for years. The new cap/top is a disaster. Not sure why it was changed. Definitely not an improvement. I used to be able to use it with one hand; it now requires two hands to open it. Am not a change averse person when the change is an improvement; this is not!!!! Enough to discourage me from further purchases. UGH... remember the Edsel
No, I would not recommend this to a friend.
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
Thanks for writing your review and letting us know about your experience with the new cap design our Ultra Palmolive Antibacterial Dish Liquid. We appreciate you being a loyal consumer for so many years and we want to work with you to make this right, so please call us at 1-800-338-8388.
Written by a customer while visiting Palmolive
Customer Rating
4 out of 5
4
Cloudy ?
on March 28, 2015
Posted by: Dayla
from Tigard, Oregon
Verified Purchase:Yes
I've used the "Pure and Clear" for sometime now, today when I purchased a new bottle, I noticed that the cap has changed from a pull up open to a flip up open. This is all fine, but the product also has a cloudy sediment at the bottom. I asked the store manager about this, he said you just need to "shake it up" ! He "shook it up" but the product is now cloudy. The name of the soap is "Pure and Clear" is not clear anymore, or is this a bad batch ?
I would recommend this to a friend!
Response from PalmoliveBy PalmolivepwrPalmolivepwrApril 21, 2022
Thank you for writing your review on our Ultra Palmolive Pure and Clear Dish Liquid. We're so sorry this happened and hope you'll give us a chance to make it right. Please call us at 1-800-338-8388. We hope to hear from you.
Written by a customer while visiting Palmolive
Customer Rating
2 out of 5
2
Allergic, Perhaps to this!
on March 8, 2015
Posted by: Gina
from Harpers Ferry, WV, USA
Verified Purchase:Yes
I have washed my hands with this after doing something in the kitche (sitting on the sink beside the dish rack). I have on three occasions within the last 10 days. What happens, if bleach is used with it?
No, I would not recommend this to a friend.
Written by a customer while visiting Palmolive
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