Customer reviews from command.com
Command - Large Hanging Strip, 15 lb., 12/Pack - Black
Average customer rating
4.6
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
530
4 Stars
70
3 Stars
17
2 Stars
5
1 Star
37
93%of customers recommend this product.
(
553 out of
593)
Customer Reviews for Command - Large Hanging Strip, 15 lb., 12/Pack - Black
Customer Rating
5
large picture hanging strips
on September 15, 2014
Posted by: bluigrl4
Gender:Female
[This review was collected as part of a promotion.] I am using them to put up my wrought iron candle holders, waiting to hang them up like the directions say. I used a few more to make sure they stay up. I have used them in the past with excellent reviews.
Written by a customer while visiting command.com
Customer Rating
1
Awful!
on August 27, 2014
Posted by: Shelley
from CT
Gender:Female
I just recently purchased these strips. I went to hang all 4x6 picture frames that were very light on my wall and when I did it was fine for a day and then they came off and smashed on the floor. When I went to remove the backing using the black pully tab it ripped all the paint off of my walls. I thought this was damage free hanging?? I would rather have nail holes then peeling paint. Now I have to repaint the whole wall. :(
Response from command.comBy Beth, Customer Service, September 3, 2014
Thank you for creating a Rating and Review for our Command(TM) Large Black Picture Hanging Strips. We are sorry to hear that you are having difficulty with the strips hanging your picture as well as removing the strips from the backing of your frame. If you feel that you followed all of our directions for mounting and then the removal of our product, we would not expect the trouble that you had. We would ask that you contact us directly at 1-800-934-7355 so that we can try to assist you and determine what may have happened when using our product. We are available Monday through Friday from 7:00 - 6:00 CT. We would ask that you hold onto the Command(TM) product including the used strips as we may need them to be returned for further evaluation. Please watch for a direct email from us as well. Thank you for your feedback!
Written by a customer while visiting command.com
Customer Rating
5
Love these Products!
on August 17, 2014
Posted by: kdsfae
from Fort Worth, TX
Gender:Female
[This review was collected as part of a promotion.] I received a painting for my birthday and having just moved to a new apartment I did not want to put holes in the wall. When I found these in the store I knew I had to try these. This worked exactly how I needed it to and now I am able to hang my painting without damaging the wall.
Written by a customer while visiting command.com
Customer Rating
5
works 4 me
on July 16, 2014
Posted by: commando2
Gender:Female
[This review was collected as part of a promotion.] We bought two frame picture hanger 4 in a pack. I used them on two full length mirrors and am so happy with the results.The paper backing on back of mirrors had to be removed. Small task for big results. Done this before and the take off is so easy with no marks. I got all my deposit back from my apartment move out. Thanks command.
Written by a customer while visiting command.com
Customer Rating
1
This product does not work
on July 15, 2014
Posted by: Michele1231
from Commerce Township, MI
Gender:Female
[This review was collected as part of a promotion.] I read the directions, and hung my frame accordingly. The frame crashed to the floor the following day, and was destroyed. Will never try this product for hanging pictures again. It does not work.
Response from command.comBy Customer Contact Center, July 22, 2014
So sorry to hear that your frame broke using our products. For any customers who use our products and do not have the expected results, we would ask they contact us directly at 1-800-934-7355 M-F 7am to 6pm CST. Our customer service team will ask a few questions and offer further assistance. This toll free number is also listed on each package. Thanks for posting and please know we will contact you directly as well.
Written by a customer while visiting command.com
Customer Rating
1
Very disappointed in product failure/damage!
on January 23, 2014
Posted by: skullcap
from Atlanta, GA
Gender:Male
I received a 30x 40-inch foamcore-mounted color photo-print as a gift for X-mas. The artist and offeror expressly recommended using this Commnand mounting product to hang the picture in the vaulted gable wall on an interior stairwell of my home.
I mounted the photo print in accordance with the product instructions. One month later and this morning I awaken to find an abrasion on an adjacent wall and the entire 2.5 pound print laying face-down on the stairs, damaged/ripped with the Command mounting strips still affixed to the foamcore backing, but not to the wall.
While I've previousl;y used Command hook products for even-heavier picture hanging, to say that I'm diappointed in the failure of this product - moreover the damage to the expensive ($150) print - is an understatement.
Upon closer inspection, I see where 3M discretely placed a disclaimer on their product packaging that waives any guarantee or responsibility for damage arising from even the designated and appropriate use of their product. This is hardly an incentive to recommend or use Command products in the future.
Response from command.comBy Command™ Team, January 28, 2014
We are sorry to hear and see of the damage to your print while using our Command™ Picture Hanging Strips. We very much want to help determine what happened and provide a resolution for you. We would like the opportunity to make the situation right for you. Please hold onto the product as we may request it for further evaluation. We have sent you a direct email as well so that we can remain in touch with you. Thank you again.
Written by a customer while visiting command.com
Customer Rating
5
Hanging Strips
on December 22, 2013
Posted by: Designergirl
Gender:Male
[This review was collected as part of a promotion.] In using the command products for the first time, I have found over the past 4 mths. they surely help when you are renting and are not allow to nail anything to the walls. The hanging strips are great cause I can hang those pictures and etc that I love to have around the house. The strips hold very well and are easily to remove and change things around.
Thanks for a product that works well.
Designergirl
Thanks for a product that works well.
Designergirl
Written by a customer while visiting command.com
Customer Rating
5
on October 5, 2013
Posted by: RITHA
Gender:Female
[This review was collected as part of a promotion.] This product is great. Holds well. My frames look good and my walls are damage free.
Written by a customer while visiting command.com