Customer Reviews for Command - Large Hanging Strip, 15 lb., 12/Pack - Black
Customer Rating
1
Disappointed!
on July 30, 2017
Posted by: JenC
from New York, NY, United States
Gender:Female
I used to buy a lot of those white hooks and they work fine even after a year or two. I've recently moved to new apartment and bought these black strip for photos. It is suppose to hold up to 16lbs and my photo was less than 3 lbs, I've followed every instruction on it. It works find in the first week and then fell off the table and hit my foot. This is absolutely unacceptable!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, July 31, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I bought these strips a few months ago for a round mirror I wanted to hang in my entry way. I knew that hanging this large mirror would be a challenge, so I immediately bought these strips. I put them on mirror and put it on the wall. No measuring, no holes in my wall, and it's perfectly level and flush. Now, I use these strips for EVERYTHING!!
I complete love this product! I used them to hang up my comic book and movie art in my apartment! I can wait to get some more! I just wish there were more that came with the purchase!
I have used these for over 7 months now on lighpt icture frames to heavy mirrors and they are awesome. I figure they need changed out every year or so but they don't leave holes so if I move it will be nice still.
[This review was collected as part of a promotion.] I bought these to hang wall clock.....how stupid....I followed directions to a tee and it fell off wall and the glass broke!! NICE...now I have a new clock with broken glass...
NEVER AGAIN
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, March 10, 2017
We're sorry to hear of your experience. We have many products that would be ideal for hanging up a clock but we're not sure this is one of them. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather some additional information and understand why this may have happened. Thanks for leaving your review and we look forward to your call.
I bought large command strips to hang a 24x36 framed poster for my boyfriend. There is no glass so it only weighs about 7lbs. We used all 4 stripes, and according to the package it should hold up to 16lbs. After 3 months of buying the command strips we heard a loud noise in the middle of the night; the frame had fallen and broke. I had to buy a new frame, again without glass, so we can hang the picture. We bought the strips again, 3 months later that same thing. A loud noise in the middle of the night. Thankfully the frame didn't break but we will no longer be wasting our money on ANY command products in the future.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, March 6, 2017
We're sorry to hear of your experience and we're unsure why it happened two times when weight limits and instructions were followed. We'd like to determine the cause of this and ask that you hold on to any used or unused product or packaging and connect with our team by calling 1.800.934.7355 M-F 8am-5pm CT. Thanks for leaving your review and we look forward to your call.