Customer reviews from command.com
Command - Large Hanging Strip, 15 lb., 12/Pack - Black
Average customer rating
4.6
(659 Reviews)
Rating breakdown 659 reviews
5 Stars
530
4 Stars
70
3 Stars
17
2 Stars
5
1 Star
37
93%of customers recommend this product.
(
553 out of
593)
Customer Reviews for Command - Large Hanging Strip, 15 lb., 12/Pack - Black
Customer Rating
5
Such great strength!
on August 8, 2019
Posted by: WCUSamantha
from Greenville, SC
Gender:Female
[This review was collected as part of a promotion.] These strips hang perfectly.
I have used them to hang frames of all sizes and they keep them locked tight, even after being up for over 2 years!
They are simple to take down from the wall (when you follow directions) and I have rarely had paint chip off because of them.
I only wish they would sell thinner versions but for now, i just cut them to fit my thinner frames.
I have used them to hang frames of all sizes and they keep them locked tight, even after being up for over 2 years!
They are simple to take down from the wall (when you follow directions) and I have rarely had paint chip off because of them.
I only wish they would sell thinner versions but for now, i just cut them to fit my thinner frames.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Worked well for 6 months then fell down out of now
on July 14, 2019
Posted by: Nickname5
from Ottawa
Gender:Male
The velcro strips stayed on the wall but the surface in contact with the frame gave way after 6 months out of nowhere. Product around 2kg weight when stated it could hold 7.2kg. Extremely frustrating.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 16, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-364-3577 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Complete failure
on July 2, 2019
Posted by: Gustavo51
from Bracebridge, Ontario
Gender:Male
I understood that one package can support 16 pounds. Now they are saying 4 pounds? I hanged a frame with 3 packages (12 strips). After 2 hours the frame fell down.
Very confusing regarding specification. I don’t recommend the product.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, July 3, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Would Not Recommend
on June 19, 2019
Posted by: mega14
from Schaumburg, IL
Gender:Female
Purchased this product to hang a frame. I used all 4 strips and followed the instructions. Hung the frame with the strips and within a few hours the frame fell. The frame I purchased was hanging was well under the weight it said these would hold. And when the frame fell it broke. So now I have a brand new broken frame and useless Command Strips. Will never purchase again.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, June 24, 2019
Hello- We are sorry to hear of the trouble! Your experience is not what we would expect when our installation steps are followed: https://www.youtube.com/watch?v=6bTdtnzPmOE&t=3s. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
NOT IDEAL RESULT
on March 28, 2019
Posted by: KIMMIE GO GETTER
Gender:Female
[This review was collected as part of a promotion.] HI THERE,
I have used a lot of your products because I rent properties and the landlord does not accept putting holes into the wall when hanging pictures, photo frames or mirrors. I recently put a mirror on the wall using the your large black picture hanging strips and it fell over after 1 week. I am lucky that the mirror landed on the couch so that it didnt smash. I have used these products before and never had a problem but was not impressed this time. VERY POOR
I have used a lot of your products because I rent properties and the landlord does not accept putting holes into the wall when hanging pictures, photo frames or mirrors. I recently put a mirror on the wall using the your large black picture hanging strips and it fell over after 1 week. I am lucky that the mirror landed on the couch so that it didnt smash. I have used these products before and never had a problem but was not impressed this time. VERY POOR
I would recommend this to a friend!
Response from command.comBy Command, Social Care, March 29, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Easy Removal without damage
on January 7, 2019
Posted by: DianneGBBCH
from GA
Gender:Female
I use Command strips frequently and they are easy to remove without damaging walls or surfaces. When ready to remove simply pull the tab outward along the wall surface instead of pulling towards you. Pulling the tab to the right or left instead of towards you will stretch the adhesive backing and the strip will drop off easily.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Not as expected
on December 24, 2018
Posted by: Karen1951
from Kentucky
Gender:Female
Bought these to hang a sign on wall ...wouldn't stick to sign or wall
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 26, 2018
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details and help. Thank you!
Written by a customer while visiting command.com
Customer Rating
1
Horrible product
on December 6, 2018
Posted by: Melissa4dogs
from Coshocton, OH
Gender:Female
I bought these a few months back to hang pictures on my walls instead of nail holes. Now 2 pictures have fallen off the wall and I need to get frames fixed and my wooden calendar just fell off wall this morning. Yes I bought the right size for the weight I was hanging and I even added extra strips. I now have to use nails (should have done in first place) and pay to have my picture frames replaced or fixed. I DON'T RECOMMEND THIS PRODUCT AT ALL!!!!!
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 6, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com