Debby at your Southington Ct store can get jobs done right the first time time after time while the rest of the printing center staff struggle. Give that girl a raise!!
Sorry about being able to help you much if any. I have some Staples 8 and 10 ream boxes plus some Hammermill boxes. I am using the Staples boxes now because they are a bit older than the Hammermill. The printed reams are working fine however. I just use the paper for ink prints and the print is working fine. I use ink for colored print (Canon) and toner for the more common print (HP).