If the system would let me You would get ZERO stars.
on July 24, 2019
Posted by: D.B.
Verified Purchase:Yes
The delivery people delivered my order after 5pm and left my printer paper out in the rain...I ordered this paper for a business. Businesses general close at 5pm. What is difficult to understand that they cannot deliver after 5pm? This order was for reams of paper for our printers. Paper that is even damp gets stuck in printers and this paper was wet. So I called and was told that they would reship my order... This was on Tuesday... I still have not gotten the replacement order. What would you say if you were me?
The paper is great. But the customer service I received in the E. Rutherford store was so completely beyond my expectations. I had dealings with 2 different store managers on 2 separate Saturday mornings. Both went beyond my expectations in helping resolve a situation concerning delivery of the paper. I'm just so sorry I neglected to get their names. What an unexpected awesome experience!
I am a real estate agent and also a paper connoisseur and the HP 96 bright paper is my paper of choice. There Is no dust under the paper so my printer wheels do not jam. Staples has The paper always on stock
Paper is just paper. But I want to give 5 out of 5 stars for the customer service I always receive at Staples. The employees are always friendly respectful and helpful. I hope you don’t mind that I used this platform to compliment the company on the people they hire.