I still purchase this product. However I've had problems with quite a few wrinkled sheets. I almost returned several reams of wrinkled sheets but just worked my way through them. Next time I will return the product to the store and I'm sure Staples will replace it
We run a fast paced insurance agency and scan nearly all of our documents through high speed scanners. After using multiple different papers we decided on this one as a good compromise for both advertising and formal signature documents. The 96 brightness makes things look clean and professional the 20# weight was necessary to keep our mid-volume printers (Tektronics 960DP) and mid-volume scanners (Xerox Documate 152) from jamming. The extra quality over basic 20# copy paper also reduces the amount of dust build up and maintenance cleanings our machines require.