It seems the box has changed to a much more fragile material making it difficult to handle without damaging the contents. It tears much easier and grasping the plastic band which secures the top causes the band to dig deeply into the paper packages inside.
however what i did not appreciate was that the clerk did not verify that i had no discounts coming . . . my next email from you showed about $80 in discounts--so i should have been able to save some money. thank you Sue Machol 352)751-2848