Customer reviews from 3m.com
Scotch - Heavy Duty Packing Tape with Dispenser, 1.88" x 22.2 yds., (142) - Clear
Average customer rating
1.9
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
0
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
4
33%of customers recommend this product.
(
2 out of
6)
Customer Reviews for Scotch - Heavy Duty Packing Tape with Dispenser, 1.88" x 22.2 yds., (142) - Clear
Customer Rating
4
Great tape, help save the environment . . .
on November 13, 2022
Posted by: SCpeace
I love this tape but can not find the replacement tape for the dispenser. There used to be a box of 6 without the dispenser. Trying to save the environment by not buying the dispenser when I don't need one, just want the tape.
Written by a customer while visiting 3m.com
Customer Rating
1
Worst tape ever
on October 1, 2022
Posted by: Rondo
from New Jersey
I recently purchased a role of the "heavyduty" shipping tape. In trying to use it in the disenser, it's bring nothing but a problem. The tape is so thin and cheap that it separates into shreads. It then becomes very difficult to pull all the pieces together and get back to a full width strip of tape. The role is now in the trash and I'll never purchase this product again.
No, I would not recommend this to a friend.
Response from 3m.comBy Scotch Brand, PACE Social Care, October 10, 2022
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch Brand Packaging Tape. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further and reference case 36039934.
Written by a customer while visiting 3m.com
Customer Rating
1
Failed Product and Maybe Brand
on November 12, 2022
Posted by: Mr Smith
from wyoming
Zero - Maybe never buy Scotch again - the other tape items I bought performed OK, but this one Crazy-Fail. Will take back for refund. 3M / Scotch has been good brand for my 70 years ; this item is stunningly bad. Shame.
Response from 3m.comBy Scotch Brand, PACE Social Care, November 18, 2022
Thank you for leaving your review. We are sorry to hear this and are happy that you returned the product. We would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
Might be great if you can ever get to it!
on December 30, 2018
Posted by: Larry00
from Atlanta, GA
Just bought a six pack of this product and there are three problems before I ever use it: The fact that I sought out this web site to complain about this product, which I rarely do about anything, is an indication of my frustration with it,
1) Instructions for routing the tape through the dispenser are incomprehensible: "Pull tape through tabs" You can't pull tape "through" tabs - there is no "through". There is only under or over. Horrible diagram included does not make this any better. Once you figure that out, you are on your own on how to route tape across cutting bar.
2) You can't get the tape off the roll without damaging the roll, the dispenser, or both. There is a white bar to indicate where the tape begins on the roll, only it's not at the beginning, its buried somewhere in the first turn of tape on the roll. You have to use a boxcutter or similar to cut carefully cut into the roll and unwind the first turn, losing some amount of product just to create a starting point.
3) When you attempt to remove the cardboard the instructions are printed on, it tears off and leaves a section under the cutting bar which must be removed to use the tape. This is so difficult to remove it requires needle nose pliers to pull out, and it's so strong that the cutting bar is actually damaged at the four points where it must be removed.
Normally I love 3M products. My house, garage and workshop are full of 3M products. I trust 3M to deliver a quality product. The tape on this product is probably wonderful, but that doesn't matter if you can't access or use it due to poor packaging and incomprehensible instructions.
1) Instructions for routing the tape through the dispenser are incomprehensible: "Pull tape through tabs" You can't pull tape "through" tabs - there is no "through". There is only under or over. Horrible diagram included does not make this any better. Once you figure that out, you are on your own on how to route tape across cutting bar.
2) You can't get the tape off the roll without damaging the roll, the dispenser, or both. There is a white bar to indicate where the tape begins on the roll, only it's not at the beginning, its buried somewhere in the first turn of tape on the roll. You have to use a boxcutter or similar to cut carefully cut into the roll and unwind the first turn, losing some amount of product just to create a starting point.
3) When you attempt to remove the cardboard the instructions are printed on, it tears off and leaves a section under the cutting bar which must be removed to use the tape. This is so difficult to remove it requires needle nose pliers to pull out, and it's so strong that the cutting bar is actually damaged at the four points where it must be removed.
Normally I love 3M products. My house, garage and workshop are full of 3M products. I trust 3M to deliver a quality product. The tape on this product is probably wonderful, but that doesn't matter if you can't access or use it due to poor packaging and incomprehensible instructions.
No, I would not recommend this to a friend.
Response from 3m.comBy Scotch Brand, Social Care, January 2, 2019
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to share your comments with our team. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
1
REALLY???? No instructions
on January 9, 2016
Posted by: Bossytracy
Have many boxes to make and pack...I specifically paid more for the rolls with dispensers so it would be easy. The easy tab was not connected to the tape.I've just direct 20 minutes trying to thread and another 20 looking for directions and nothing...NOT happy at all...should have just bought the cheaper product
No, I would not recommend this to a friend.
Written by a customer while visiting 3m.com
Customer Rating
2
Scotch Shipping tape dispenser roller
on October 12, 2017
Posted by: smb68
from Chandler AZ
With projects for grandchildren, shipping, etc. we go through this tape quickly. This is the 2nd time we have bought the tape (different vendors) and the cardboard inside roll is distorted so you can not pull the tape through the dispenser unless you pull the red plastic sides away from the roll of tape. Causes a lot of frustration!
I would recommend this to a friend!
Response from 3m.comBy Scotch Brand, Social Care, October 13, 2017
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
2
Bad Dispenser
on December 9, 2017
Posted by: wbkwvbt
from Dallas, TX, United States
The tape is okay. The dispenser is flimsy and unless you re very careful, the tape will spring back onto thee roll, requiring minutes to get it free again.
No, I would not recommend this to a friend.
Response from 3m.comBy Scotch Brand, Social Care, December 11, 2017
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting 3m.com
Customer Rating
3
Love This Tape
on November 8, 2021
Posted by: xdanikitty915x
from Spokane, WA
This is my go to tape when shipping orders, that being said I hate how it's so loud compared to other tapes from the same brand . It's loud enough that I can't do any packaging at night because I'm worried it'll disturb someone . The tape itself is great!, it sticks well and doesn't budge
I would recommend this to a friend!
Response from 3m.comBy Scotch Brand, PACE Social Team, November 11, 2021
Thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and provide them with case 28264004.
Written by a customer while visiting 3m.com