I was disappointed that one new box fell over in my car and cracked begore it even made it into my office. The remaining one's lid fits loosely so the lid could too easily pop off .
Response from StaplesBy March 14, 2025
Hi Lori thanks for replying to our product review request. We're sorry to hear that your file box cracked before you could use it! We appreciate you taking to time to let us know about your experience. ^BF
Price quality and costumer service are excellent but two out of the 4 containers arrived broken. We had bought the same file containers before and we liked it very much; however they are very poorly packaged resulting in the damage of some of the items.
Response from StaplesBy March 14, 2025
Hello I'm sorry to hear that you received a damaged product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. ^BF
We’ve been using cardboard banker’s boxes for a long time now but for a more permanent solution these well-built plastic file boxes are highly recommended.