Customer reviews from Staples
Staples - File Box Plastic File Box Snap, Letter/Legal Size - Frost Gray
Average customer rating
4.5 out of 5
4.5
(1,785 Reviews)
Open Ratings Snapshot
Rating breakdown 1,785 reviews
5 Stars
1,328
4 Stars
220
3 Stars
115
2 Stars
49
1 Star
73
86%of customers recommend this product. 
(
42 out of 49
)
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Customer Reviews for Staples - File Box Plastic File Box Snap, Letter/Legal Size - Frost Gray
Customer Rating
5 out of 5
5
Love these boxes
on May 6, 2025
Posted by: JENNIFER
Verified Purchase:Yes
They are the perfect size for packing up. I actually put Christmas ornaments in them
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
OK Quality Boxes
on May 5, 2025
Posted by: RALPH A.
Verified Purchase:Yes
These boxes seem too thin for storing heavy files. Lids are pretty flimsy and stacking them more than 2 high might be problematic.
Response from StaplesBy May 8, 2025
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the file box. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
File box
on May 3, 2025
Posted by: MARY
Verified Purchase:Yes
Great box for the price. Works great for hanging files.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Plastic file box
on May 2, 2025
Posted by: IKUKO M.
Verified Purchase:Yes
Very good . Better than paper box.I bought them sale price so I am happy with that.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
on May 2, 2025
Posted by: CATHERINE T.
Verified Purchase:Yes
These work fine but are substantially flimsier than ones I have used before. And the covers don't hold firmly.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Damaged
on April 30, 2025
Posted by: DOUGLAS S.
Verified Purchase:Yes
Came as a package of 4 one box and lid are cracked other 3 are good
Response from StaplesBy May 2, 2025
Hi Douglas I'm sorry to hear that you received a damaged product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^BF
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Perfect
on April 28, 2025
Posted by: L.R.
Verified Purchase:Yes
Perfect
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
A Great Container
on April 28, 2025
Posted by: CINDY D.
from Rochester
Verified Purchase:Yes
This set of 4 containers was just what I was looking for to store seasonal decorations I put out on my front stoop. It has the tops that click into place to hold the lid on not those that you have to manually push down and under the lip of the box. These also stack nicely and because they're not huge and awkward to handle I can fill them and lift them with no problem. I will buy some more soon.
Written by a customer while visiting Staples
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