Customer reviews from Staples
Staples - File Box Plastic File Box Snap, Letter/Legal Size - Frost Gray
Average customer rating
4.5
(1,789 Reviews)
Rating breakdown 1,789 reviews
5 Stars
1,330
4 Stars
220
3 Stars
116
2 Stars
50
1 Star
73
84%of customers recommend this product.
(
43 out of
51)
Customer Reviews for Staples - File Box Plastic File Box Snap, Letter/Legal Size - Frost Gray
Customer Rating
3
Good In-Store Purchase
on June 19, 2025
Posted by: Essie McD
Got 4 a few months ago and they are sturdy and great. They came in 4 individual boxes delivered on the Staples truck. Reordered and they shipped 4 stacked in one box and 3 were broken. Exchanged and received 2 more broken boxes. I may buy again next time I’m in the store but I would definitely not buy online.
Written by a customer while visiting Staples
Posted by: D.L.
Verified Purchase:Yes
I need this box to store files
Written by a customer while visiting Staples
Posted by: K.P.
Verified Purchase:Yes
I ordered 12.. one was busted on arrival. The box labels clearly state not to drop and they are very fragile.. not sure if they will actually be good to keep files in but we will see.
Written by a customer while visiting Staples
Posted by: ANNETTE S.
Verified Purchase:Yes
I love these file boxes as they are easy to carry with nice indent for hands they are small enough that I can load them and still carry them and I absolutely love them for storing my seasonal items!!
Written by a customer while visiting Staples
Posted by: JOHN
Verified Purchase:Yes
This storage container has an appealing appearance with lots of space. I got it on sale for an awesome price.
Written by a customer while visiting Staples
Posted by: L.A.
Verified Purchase:Yes
Two of the tops were broken
Response from StaplesBy June 2, 2025
Hi Leah I'm sorry to hear that you received a damaged product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^BF
Written by a customer while visiting Staples
Posted by: P.H.
Verified Purchase:Yes
I have many of those to see what I have stored Some have water bottles in them which is heavy and had collapsed one of the tops So I’d like to see the tops more sturdy They Dont click or snap close just fit close which works fine! I wait for sales as they can be pricey at $24 esch
Written by a customer while visiting Staples
Posted by: SHARON S.
Verified Purchase:Yes
Good quality and price and size to organize and store. Love that I can SEE the items stored.
Written by a customer while visiting Staples