We're sorry to hear that you feel this way, since our Wet cloths do go through many quality checks to ensure that you can enjoy an effective clean with them. They're designed to trap and lock dirt deep within the cloth, and the scrubbing strip can be used to remove even the toughest stains. For best results, we suggest sweeping or vacuuming your floor first before using our Wet cloths to mop. We'll be sure to share your comments with the rest of our team. As well, we'd like to learn more about your experience and see how we can best assist you further. When you have a chance, please give us a call at (800) 214-8734.

We're sorry to hear your Wet Mopping Cloths didn't come with a lid, and want to assure you that we have many quality checks to ensure each pack does come with a clear lid. We'd like to get more information about your experience to help, so when you have time, please get in touch with us at (800) 214-8734.

We're sorry to hear that this was your experience, and we hope that you're doing well. We can assure you that our Sweeper XL Wet cloths have been thoroughly evaluated to be safe when used as directed. As well, a lot of thought goes into creating features that we think you'll like, but we certainly understand that preferences can vary from person to person. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this particular product. We'd like to mention that while our Fresh scent is the only scent currently available for our XL Wet cloths, our Wet cloths are available in other scents. These cloths can still be used on our Sweeper XL, though two will have to be used in order to cover the Sweeper head. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 214-8734 when you have a moment.