Customer reviews from command.com
Command - Medium Utility Hooks, 3 lb., 2/Pack - White
Average customer rating
4.4
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
218
4 Stars
22
3 Stars
8
2 Stars
8
1 Star
23
73%of customers recommend this product.
(
62 out of
85)
Customer Reviews for Command - Medium Utility Hooks, 3 lb., 2/Pack - White
Customer Rating
4
Awesome product
on January 15, 2018
Posted by: Mick
from Upstate NY
Gender:Female
[This review was collected as part of a promotion.] I bought this product for coats they’re very tough
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Stays Put
on January 9, 2018
Posted by: Persiannose
from Central Valley, California
Gender:Female
[This review was collected as part of a promotion.] I use these in the kids rooms for lightweight items. They work and are easy to install. The only problems I ever have with them is when one of my kids tries to hang something heavy like a gym bag. These are made for lightweight items.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Decorating nightmare
on January 2, 2018
Posted by: Lady
from Missouri
Gender:Female
Bought these to hang lightweight garland. The entire strand weighed less than 2 lbs. and I used 3 hooks per strand. Had to constantly redo them to get through Christmas. It seems that me there is not enough surface area on the hook to adhere to the strip. Would not recommend these to anyone
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, January 4, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Ripped paint off wall
on December 28, 2017
Posted by: Peewee33
from Utah, United States
Gender:Female
Works great until you go to take it off the wall and then it tears the paint right off. When you try to pull the tab to remove the hooks, it just breaks off. I will NEVER be buying these again! Ruined my wall!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, January 2, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Bad product
on September 25, 2017
Posted by: Parry
from Pittsburgh, PA, United States
Gender:Male
I have been using various Command products for many years - and have been generally quite happy about them. However, this product (or maybe the box I purchased) is very defective. Two defects:
(1) Out of 6 hooks in the box, 3 broke after using for 6 months.
(2) I bought a replacement set, but this time I went for the Designer Hooks (17081-8ES), as they seemed sturdier. However, while removing the old Utility hooks, the strip tore for two of them. Now there is nothing to pull. If I try to remove the old mounting bases forcefully, they will take away the paint from the wall (it did so when I tried in one).
(1) Out of 6 hooks in the box, 3 broke after using for 6 months.
(2) I bought a replacement set, but this time I went for the Designer Hooks (17081-8ES), as they seemed sturdier. However, while removing the old Utility hooks, the strip tore for two of them. Now there is nothing to pull. If I try to remove the old mounting bases forcefully, they will take away the paint from the wall (it did so when I tried in one).
This is very disappointing quality from 3M.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, September 26, 2017
We are sorry to hear of the trouble! Thank you for taking the time to leave your review. Please use the technique shown in the following video to remove the hooks where the tab broke: https://www.youtube.com/watch?v=v0pg-AzhxRI. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
5
Really easy to use
on March 21, 2017
Posted by: Olybarrett
from Soldotna, AK, United States
Gender:Female
I was able to reorganize my pans, pot holders, and everything else without having to bother my husband to put holes in the cabinetry or walls!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Powerful Beyond weight Suggestion
on March 15, 2017
Posted by: Patsw0man
from Chesterfield, MI, United States
Gender:Female
I bought two packs of the medium utility hooks for use in the shower initially. Instead, I hooked one to a utility tub to connect a dog lead to when not in use. It has far exceeded my expectations in strength. My boys tug on it, using their paws. One tried to eat it. The hook won. I hung the other on the wall next to the door trim to hang a couple leashes. One is a heavy duty double handle, the other a six foot standard. I'm impressed both could fit on the hook. I am a believer.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Damage paint!
on January 6, 2017
Posted by: kellmurphy
from Canada
Gender:Male
They rip off the paint right down to the primer when you remove them. Total garbage I wish I had never heard of these things, what a fiasco!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 9, 2017
We would not expect damages when the strips are stretched straight down slowly for removal. When damages do occur we ask you please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so our team can gather some details and tell you how we're able to assist. Thanks for leaving your review, and we look forward to your call.
Written by a customer while visiting command.com