Customer reviews from command.com
Command - Medium Utility Hooks, 3 lb., 2/Pack - White
Average customer rating
4.4
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
218
4 Stars
22
3 Stars
8
2 Stars
8
1 Star
23
73%of customers recommend this product.
(
62 out of
85)
Customer Reviews for Command - Medium Utility Hooks, 3 lb., 2/Pack - White
Customer Rating
1
Furious
on January 5, 2017
Posted by: Andrea S
from North Versailles, Pa
Gender:Female
I bought the utility hooks to hang 5 Christmas stockings for my cats. I hung the straps and hooks last year with no issue. This year I bought a package of replacement strips and upon trying to remove them, it ripped a big chunk out of my paint all the way to the wall board and the second one bubbled the paint up ( I pressed it back into wall with my finger). I'm now, afraid to remove the other 3 as I really don't have the resources to fix this wall. I don't even know what color paint it is. Now what???
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Engagement, January 9, 2017
Thank you for taking the time to leave your review. Please connect with our team at 1.800.934.7355 M-F 8am-5pm CT so they can gather some details, tell you how to remove your remaining hooks, and explain how we can assist. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Bad product
on September 25, 2017
Posted by: Parry
from Pittsburgh, PA, United States
Gender:Male
I have been using various Command products for many years - and have been generally quite happy about them. However, this product (or maybe the box I purchased) is very defective. Two defects:
(1) Out of 6 hooks in the box, 3 broke after using for 6 months.
(2) I bought a replacement set, but this time I went for the Designer Hooks (17081-8ES), as they seemed sturdier. However, while removing the old Utility hooks, the strip tore for two of them. Now there is nothing to pull. If I try to remove the old mounting bases forcefully, they will take away the paint from the wall (it did so when I tried in one).
(1) Out of 6 hooks in the box, 3 broke after using for 6 months.
(2) I bought a replacement set, but this time I went for the Designer Hooks (17081-8ES), as they seemed sturdier. However, while removing the old Utility hooks, the strip tore for two of them. Now there is nothing to pull. If I try to remove the old mounting bases forcefully, they will take away the paint from the wall (it did so when I tried in one).
This is very disappointing quality from 3M.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, September 26, 2017
We are sorry to hear of the trouble! Thank you for taking the time to leave your review. Please use the technique shown in the following video to remove the hooks where the tab broke: https://www.youtube.com/watch?v=v0pg-AzhxRI. Your feedback is very important to us, and we will be sure to forward your comments. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Decorating nightmare
on January 2, 2018
Posted by: Lady
from Missouri
Gender:Female
Bought these to hang lightweight garland. The entire strand weighed less than 2 lbs. and I used 3 hooks per strand. Had to constantly redo them to get through Christmas. It seems that me there is not enough surface area on the hook to adhere to the strip. Would not recommend these to anyone
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, January 4, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 M-F 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
5
Stays Put
on January 9, 2018
Posted by: Persiannose
from Central Valley, California
Gender:Female
[This review was collected as part of a promotion.] I use these in the kids rooms for lightweight items. They work and are easy to install. The only problems I ever have with them is when one of my kids tries to hang something heavy like a gym bag. These are made for lightweight items.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
4
Awesome product
on January 15, 2018
Posted by: Mick
from Upstate NY
Gender:Female
[This review was collected as part of a promotion.] I bought this product for coats they’re very tough
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Awesome product
on January 17, 2018
Posted by: Karendelmas24
from Newark, oh
Gender:Female
[This review was collected as part of a promotion.] These are so helpful and stick well. I have used for a few months
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
4
Not bad for light weight
on January 19, 2018
Posted by: Valcontent
from Greenwood, Maine
Gender:Female
[This review was collected as part of a promotion.] I bought these a couple months ago, but after about a month the hook part snapped off. Thankfully they do come off of the wall easily. I'll have to try a heavier duty style. Wet winter coats are too heavy for this style.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
on February 1, 2018
Posted by: Tracy0403
from Michigan
Gender:Female
[This review was collected as part of a promotion.] I use these everywhere..office..home. I can hang coats on any wall and utilize space more efficiently. Can be more creative in decorating! Thank you!
I would recommend this to a friend!
Written by a customer while visiting command.com