I bought these so my grand children could have fun drawing on our glass sliding doors. It's advertised to be easily removed. It's not. My wife and I have tried to clean the markers off the glass a dozen times over the last week and it smears but we can't get the residue off.
No, I would not recommend this to a friend.
Response from crayola.comBy Chris, Consumer Care, June 24, 2019
We are sorry to learn of the difficulty you experienced trying to remove the marks left by Crayola Washable Window Markers. We'll pass along this information to our Quality Assurance team, but in the meantime, want to help. Luckily, our Research & Development team has come to the rescue with a cleaning recommendation.
Use water, glass cleaner, all-purpose cleaner or liquid dish soap to wash the surface. After washing, wipe the surface with a dry towel to remove chalk-like residue.
If you have already tried what we suggest or if the tip does not remove the residue to your satisfaction, we want to hear from you. Please contact our Consumer Care Team at Crayola.com/support.
Written by a customer while visiting crayola.com
Customer Rating
1
Neat but defective
on January 26, 2021
Posted by: Ra3b3ll
from Wisconsin
Gender:Female
We got these a couple months ago and they are really cool. The effect is fun to watch. We used them once and stuck them in a zip lock and put them away. We went to use them this morning and they exploded or something. All of the markers have some weird white hard powder all over them. Pretty sure they are trash now.
No, I would not recommend this to a friend.
Response from crayola.comBy Chris, Colorful Care Team, January 27, 2021
The magic of the Crystal Effects Markers is the icy effect they leave on windows. It's clear your markers started the process of crystalizing before you could create your masterpiece. We are sorry this happened, and want to do all we can to get you back to expressing your imagination on your windows. Please contact our Consumer Care Team at Crayola.com/support for assistance. We hope to hear from you soon!
Written by a customer while visiting crayola.com
Customer Rating
5
love!
on January 7, 2020
Posted by: Hannah
from Downers Grove, IL
Son loves using them and it's super easy to remove from window!
The colors are very dull, you can barely see the art work on the windows.
No, I would not recommend this to a friend.
Response from crayola.comBy Taylor, Crayola Consumer Care, May 11, 2020
Your disappointment with your Window Markers is totally understandable. We're sorry to hear they have not produced the bold, vibrant colors you would expect from a Crayola product. This certainly is not the experience we have intended, and we'd like to help make this right. So we can get you back to making your windows into works of art, please contact us at Crayola.com/support. Hope to hear from you soon.
Written by a customer while visiting crayola.com
Customer Rating
5
Perfect for easy clean up!
on February 2, 2021
Posted by: Courtney G
from Nashville, TN
Gender:Female
My husband bought these a while back for our toddler. We use them on the fridge and on the window BUT what we have been using them for lately is for the glass top on our kitchen table! I’m in the process of redoing this table, but I’m glass I kept the glass! This is perfect! Endless fun!
I would recommend this to a friend!
Written by a customer while visiting crayola.com
Customer Rating
5
Great Products
on October 11, 2019
Posted by: Sammie
from Orlando. FL
Gender:Female
I bought crayola markers, crayons washable markers. Window markers, art supplies
I would recommend this to a friend!
Written by a customer while visiting crayola.com
Customer Rating
5
Great for lettering
on June 10, 2020
Posted by: Gnome
from New York
Gender:Female
I use these markers to write words of encouragement on my mirror or windows. I’ve let my 2yr old cousin use them to draw on my mirror when I’m babysitting and she enjoys being able to write on a surface other than paper.