Customer Reviews for Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack - White
Customer Rating
1
Garbage!! Strips Separate from the adhesive.
on August 21, 2023
Posted by: Trevoe07
from Richmond Virginia
Complete garbage. The box I got must be defective. The adhesive that holds the Velcro to the strip separates and comes off. All appear to be this his way. The whole 12 in the value pack. Great way to get a broken picture.
Response from 3m.comBy 3M, 3M Care Team, August 25, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-494-3552 Monday-Friday 8:00am-4:30pm CT.
I bought these a few weeks ago to hang pictures of my family. We finally have frames that match and We put them up on the walls this morning and within minutes they all fell off the walls. In the last year every single one that I have ever used has now fallen off the wall. Frames have been broken and I'm pretty mad about it.
No, I would not recommend this to a friend.
Response from 3m.comBy Command, PACE Social Team, August 2, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 800-934-7355 M-F 8:00am-4:30pm CT or chat with a live agent and reference this case id #25655941. Thanks again, and we look forward to hearing from you!
Tore off my paint down to the gypsum. Had to seal, spackle, and paint. So much for damage-free. Cost me more money and work, I should have just used nails.
No, I would not recommend this to a friend.
Response from 3m.comBy Command, Social Care, December 6, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I bought these to hang a diploma that weighs less than 12 pounds. After following the directions, my frame come crashing down
No, I would not recommend this to a friend.
Response from 3m.comBy Command, Social Care, April 9, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Bought these 2 months ago and have used the entire package. They do not stick to the wall what a waste of money and time, now I can’t even buy the original type of replacements.
No, I would not recommend this to a friend.
Response from 3m.comBy Command Brand, Social Care, March 11, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
I purchased the Large 4 Pairs Picture Hanging Command Strips to hand a lightweight picture. I used all 45 pair and followed the instructions exactly. I first cleaned the wall with alcohol, applied the strips to the back of the picture frame, placed strips on those, removed the backing and pressed everything against the wall for over 2 minutes. When I went to carefully remove the picture to allow the wall strips to adhere for an hour, they came right off of the wall. I had great hopes for these.
I generally love these products and will continue on using them over any off brand. But recently I moved into a new house and put up a small lightweight device on the wall and a few days later, not only did it fall off the wall, it took a huge chunk out of my wall where I cannot fully cover with putty to hide. Not sure why this occurred as I have never had it happen before.