Customer Reviews for Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack - White
Customer Rating
1
OOPS!! BAD REVIEW
on September 4, 2012
Posted by: PUDGE
I HAVE USED 3m PRODUCTS FOR YEARS AND THIS IS THE FIRST TIME THAT i HAVE HAD THE PROBLEM THAT i HAD TODAY. I TRIED TO TAKE 2 STRIPS OFF OF THE WALL AND A STRIP OF MY WALL CAME OFF WITH IT. I HAVE PICTURES AND THE STRIPS WITH THE ADHESIVE TAPE. i WOULD NEED HELP IN REPAIRING MY WALL. pLEASE ADVISE ME AS TO WHAT I SHOULD DO?
I moved into a new home 7 months ago. I painted the back rooms 5 months ago and just now unpacked my pictures. I have a set of 3 pictures, no glass, light canvas,not heavy at all. The largest one came off first and the medium one came off yesterday. There was no damage to the wall, it just did not stick to the wall. I waited a while before hanging any weight, but it did not matter.
I would not recommend these at all.
Response from command.comBy Command™ Brand Team, September 7, 2012
Thank you for your recent Rating & Review on our Command(TM) Brand Picture Hanging Strips. We apologize for any difficulties you have experienced using this product. Generally the Command(TM) products are for use on smooth, sealed surfaces. If the canvas pictures you are hanging do not have an area that is smooth plastic or metal, that may be causing the issue. In those instances, we would recommend using one of the Command(TM) Sawtooth hangers. They stay pretty flush to the wall surface and hold up to 5 pounds. If you feel that you applied the strips as directed and the backing of the pictures do have areas that are flat an sealed, we would ask that you please contact us at 800-934-7355 M-F from 7AM-6PM CST and speak with one of our agents. Please look for a direct email from us that will contain more information.
[This review was collected as part of a promotion.] I love the idea of not having a million holes in my walls to hang things and realize that I dont like it there. That said I would have given this product a better rating if it held up better on textured walls.
Response from command.comBy Command™ Brand Team, September 7, 2012
Thank you for your recent Rating & Review of our Command(TM) Brand Picture Hanging Strips. We understand about the frustration of not being able to use on textured walls. Due to the design of the strips, if the walls are textured in any way the adhesive cannot 100% adhere to the surface which causes weight distribution issues which can pull one or more of the strips downwards. Command(TM) Brand Products are intended for use on flat surfaces such as painted walls, mirrors, ceramic tile, glass and some sealed woods. We will forward your comments on to our marketing department for review. If you have any other questions regarding Command(TM) Brand products please feel free to contact us M-F 7AM-6PM CST at 800-934-7355. Also please look for a direct email from us.
I mean, I have a bunch of the products. Hooks, strips, the velcro things. All of them just fall off and don't work. I am in college and so far I've acquired 3 spots of chipped paint in a brand new dorm room. And they aren't because I didn't take them off properly. No, the things I hung on the wall fell because the strips failed to do their job. So thanks to wasting my money on this bad product I will now have to waste more money at the end of the term to get the walls fixed.
Response from command.comBy Command™ Brand Team, August 31, 2012
Thank you for taking the time to write a Rating & Review on our Command(TM) Medium Picture Hanging Strips. All Command(TM) Brand products are expected to remain on the surface until you want them removed as long as weight limits and instructions are followed and they are used on a smooth sealed surface. If you have an incident where the product did not perform as expected we would ask that you contact us using the phone number listed on each package 800-934-7355 M-F 7:00 am to 6:00 pm CST for assistance. We would also ask you keep the product as we will most likely want to get it back for review. We want to make every effort to ensure our products meet the high quality standards our customers have come to expect from our products. Please also keep an eye out for a direct e-mail.
[This review was collected as part of a promotion.] We live in an older mobile home and there isn't always a stud so I use these hangers and even with the heat and humidity there still on the wall.
[This review was collected as part of a promotion.] I moved into an apartment 4 months ago and because of the damage nails do to the walls we had to come up with an idea of how to hang all our artwork. I love to paint so it was very important to me that I display what I love so much. My husband recommended we use command strips to hang our pictures because when we moved we could simply remove the strips and there would be no damage. I have to say I absolutely love them. It is easy to hang our pictures and they hold up. Thanks command strips for helping me decorate my new home!
[This review was collected as part of a promotion.] I purchased a bunch of these last year when I moved into my dorm for college. Application was SUPER easy and they held PERFECTLY from August til May when I moved out. The removal is sooooo clean and also super easy. They pulled right off. Amazing!!!