Customer reviews from command.com
Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack - White
Average customer rating
4.5
(1,030 Reviews)
Rating breakdown 1,030 reviews
5 Stars
815
4 Stars
87
3 Stars
20
2 Stars
19
1 Star
89
84%of customers recommend this product.
(
350 out of
415)
Customer Reviews for Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack - White
Customer Rating
1
Does not work!!!
on April 17, 2020
Posted by: Ligia
from DALLAS, TX
These strips DO NOT work! I was so happy when I got those a week later had one of my paints falling of!!! Few days later another one. It ruin my beautiful frames!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 20, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #14783598 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
DOES NOT WORK.
on April 15, 2020
Posted by: ILA26
from NJ
Gender:Female
The strips don’t work...PERIOD. I’ve bought the small and medium strips. BOTH DON’T WORK. First of all it’s not damage free; the strips ripped the paint off of my wall. They don’t hold up to the indicated weight and they don’t work. The adhesive on the medium strips are too weak to hang onto a frame and are useless. Waste of money and absolute trash.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 17, 2020
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. When you call, please reference case number #14756101 that has been created for you. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Earthquake proof!
on March 19, 2020
Posted by: claysonq
from Bountiful, UT
Gender:Male
We've hung practically EVERYTHING in our house with these guys about 6 years ago. Yesterday we had several earthquakes and nothing fell off our walls. Neighbors were sharing photos of broken picture frames and glass an all of our wall hangings didn't budge. Thanks Command!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Terrible
on December 10, 2019
Posted by: mpower1913
from new york
Gender:Male
I bought this for the fact that it is advertised to cleanly hang frames. When I went to remove it and followed the instructions to do so it ripped 2 baseball sized sections of paint off my wall. This will now cost me hundreds to fix. I have to hire someone to spackle and repaint it. NEVER USE
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 12, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
4
Great for hanging a picture
on December 6, 2019
Posted by: Hidden Harbour
from Lauderhill, FL
Gender:Male
I have used this product at two different apartments. The first time I used it I had absolutely no issues with the pictures that were hung. The second time I used it I had to replace several of the strips after a couple of months. It is possible due to picture was hung in bathroom which steams up when shower used. I have not had to replace the strips a second time yet and it has been several months.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Has the Glue changed on the Product?
on November 18, 2019
Posted by: ande2428
from Middletown, VA
Gender:Male
For years I have used the picutre hanging strips to put up picutres on my walls with no isssus. The last few months however I have noticed that the strips don't seem to be as sticky anymore and I have had items fall. Has the glue changed on the strips and that is the reason? Just yesterday I tried putting up a picture frame that is MUCH lighter than ones I have hung in the past but it fell within an hour. I even used 12 paris of strips to try and hold it.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, November 20, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Didn't work
on November 17, 2019
Posted by: Sniffy
from Canton, OH
Gender:Female
[This review was collected as part of a promotion.] We bought these for my daughter's college dorm. She used 4 12# strips for a small 4-hook wood piece. She hung her size small Northface jacket and a lightweight jacket, totaling maybe 5#, if that of weight. So, we had 48# of strips & they couldn't hold 5#. It fell down. We paid a LOT for these things and now have to buy more again to try to hang up her hooks again. I may have to find something else to use that works. We also had a wooden shelf with glass bottles on it come CRASHING down (broke the shelf and bottles & woke up the other residents). We used 12 LARGE Command Strips for that! 192# of command strips for maybe 10# of weight. Didn't get pictures of that. It was a mess.
Normally, these work well for us. I don't know if we got a bad batch or what. They were put on correctly. This is the third year using these in a dorm.
I would recommend this to a friend!
Response from command.comBy Command, Social Care, November 20, 2019
Hello - We are sorry to hear of the trouble. The Command Medium Picture Hanging Strips are designed for use to mount picture frames up to 12 lbs in weight. We would not recommend them for use on shelving or coat racks. Please connect with us directly at 1-800-934-7355 M-F 8am-5pm CT, so we may further discuss your experience and projects. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
Junk Might as well use scotch Tape
on November 15, 2019
Posted by: SherriAnne
Gender:Female
[This review was collected as part of a promotion.] We tried to get this to stick to the wall even weighed the item at 1/2 a lb. I do not want to waste anymore of my time calling you.
Response from command.comBy Command, Social Care, November 18, 2019
Thank you for taking the time to leave your review. We are sorry to hear of the trouble! We would expect Command to bond to smooth sealed surfaces, that have been cleaned with rubbing alcohol. If you continue to have trouble, please connect with us at 1-800-934-7355 M-F 8am-5pm CT, so we may gather more details and help. Thank you!
Written by a customer while visiting command.com