Customer reviews from command.com
Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack - White
Average customer rating
4.5
(1,030 Reviews)
Rating breakdown 1,030 reviews
5 Stars
815
4 Stars
87
3 Stars
20
2 Stars
19
1 Star
89
84%of customers recommend this product.
(
350 out of
415)
Customer Reviews for Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack - White
Customer Rating
1
Not a good buy
on September 17, 2020
Posted by: John54
from East Yorkshire
Gender:Male
Purchased picture hanging strips to hang three pictures on painted walls, each picture weighing about 400g. I was attracted to this product as they claim to be "come off cleanly" (which I took to mean without damaging the paint finish on the wall). Followed instructions carefully but within 2 days the strips on two of the pictures had failed and the pictures had fallen, luckily without breaking. Decided to remove the strips from the wall and revert to good old picture hooks nailed into the wall. Followed instructions carefully regarding removal from the wall but took off paint so now left trying to match paint finish on wall. Won't use again. Far less damage done to the wall with good old nails and hooks.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, September 17, 2020
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. Your experience is not what we would expect. Please connect with our UK support team, uk.contact.co@mmm.com. Thank you.
Written by a customer while visiting command.com
Customer Rating
1
Ripped off my paint.
on September 3, 2020
Posted by: Topolino
I took a picture down all excited because I would not have a nail hole to deal with. However, I now have 2 spots with no paint. I thought the whole point of these is they do no damage on removal. Buyer beware.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, September 7, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #17426303 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Super product
on September 2, 2020
Posted by: BillK
from Reading Pa
Gender:Male
[This review was collected as part of a promotion.] I had just finished stripping wallpaper and repairing and painting walls in our new home and the thought of nail holes was unpleasant. I bought these hangers and they work great. I have hung different size pictures and use the weight to determine how many to use but they really hold tight. Removing the pictures to level is real easy and there is room to adjust slightly after both sides of the strips are attached without moving the strip halves. Great product that really works and no holes in the new paint !!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Perfect for hanging pictures
on September 2, 2020
Posted by: Murphy
from Jackson, MI
Gender:Female
[This review was collected as part of a promotion.] These picture hangers are incredibly dependable. No worries about expensive artwork crashing to the floor.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
2
on August 25, 2020
Posted by: Lindsey13
from Boston MA
Gender:Female
I usually buy these each year during college. But the most recent package I bought must have been completely faulty! All of the things I hung with it have fallen numerous times. Including my dogs memorial with her paw print breaking, that I cannot replace. It absolutely broke my heart. I am so displeased with this product right now it's unbelievable.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, August 28, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #17250524 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Picture hanging strips
on July 12, 2020
Posted by: Grammielf
from Chester County PA
Gender:Female
I bought this the other day. We hung 15 pictures and 5 fell off the wall and the frames broke!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, July 16, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #16413082 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Not soo much
on June 11, 2020
Posted by: Jackienelle
from Greensboro, NC
Gender:Female
I recently purchased the Command™ Medium Picture Hanging Strips to hang up 16 motivational pictures up in our daughter's play room and on three different days when I came home from work I found that that frames had fallen off the walls and we broken. Also, the strips took off the paint on the walls. I really wanted these to work because I did not want to use regular picture hangers and put holes in the walls.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, June 15, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #15708732 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Frame fell off the wall and broke
on April 17, 2020
Posted by: janobonano
from WI
Gender:Female
[This review was collected as part of a promotion.] I used these to hang two 8x10 frames. One stayed on the wall, the other fell off and smashed. I had to order two new frames because I couldn't find a matching frame for the one that was still on the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 20, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #14783483 when you call. We look forward to your call.
Written by a customer while visiting command.com