Customer reviews from command.com
Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack - White
Average customer rating
4.5
(1,030 Reviews)
Rating breakdown 1,030 reviews
5 Stars
815
4 Stars
87
3 Stars
20
2 Stars
19
1 Star
89
84%of customers recommend this product.
(
350 out of
415)
Customer Reviews for Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack - White
Customer Rating
5
Picture hanging strips - no fuss, no bother
on August 11, 2025
Posted by: Readingteach
from Queens, NY
[This review was collected as part of a promotion.] The picture hanging strips are great. I am trying not to use nails on my walls so these are perfect. They are so easy to use and really work well. I have hung pictures using them and feel they are sturdy and reliable.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
Work Super!
on August 8, 2025
Posted by: hywelda
from northern NJ
[This review was collected as part of a promotion.] If you enjoy hanging beautiful and colorful posters, embroideries, and lots of other stuff around your home, then these Command Picture Hanging Strips will do the trick for you! They will not harm your wall,s they will support up to ten pounds, and they are so easy to use.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Works great at removing paint.
on June 25, 2025
Posted by: Gussohn
This product was great at removing paint from the wall. Followed directions exactly as stated. At step 4 pulling the picture from the wall took the paint with it. These walls were professionally painted 8 months ago. As instructed, prepped with rubbing alcohol. Worked great at removing paint when step 4 was done.
Response from command.comBy 3M Care Team, June 27, 2025
Hello, thank you for taking the time to leave your review. Your safety is our top concern and we would appreciate the opportunity to discuss this with you. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT so that we can gather some additional details. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Defective Stick strips!
on December 5, 2024
Posted by: SF15
Purchased 3M Command Decorating Clips this month and have gone through almost all the Sticky Strips and they will not hold. Ive tried hanging light weight birthday banners (4x), christmas garland, christmas lights and these things will not stick. I think we got a defective batch
Response from command.comBy 3M, December 6, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting command.com
Customer Rating
1
poor quality
on December 15, 2023
Posted by: JanetB
The adhesive strips are not as "sticky" as in years past and my Christmas lights start falling down within days of being hung. I can't imagine how they will do if it rains. I purchased new hooks this year and have already gone back to purchase refill adhesive strips.
NOTE: I've used command strips for years and never had a problem before; however, the QUALITY is definitely not the same.
NOTE: I've used command strips for years and never had a problem before; however, the QUALITY is definitely not the same.
Response from command.comBy 3M, 3M Care Team, December 18, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting command.com
Customer Rating
3
Beginning to Fail
on November 9, 2023
Posted by: Mike E
Been using for years without issue until recently. Two pictures now have fallen off the wall in 4 months. This time caused damage to the baseboard. Don't know if I got a bad batch or what but not happy about it! It won't allow me to add the pic, but velcro sticks but sticky side came off of the frame. And yes, I did make sure the frame was clean at install.
Response from command.comBy 3M, 3M Care Team, November 10, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-934-7355 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting command.com
Customer Rating
2
Not Reusable
on July 31, 2023
Posted by: Khaan3
I had used this product to hang a large collection of pictures and canvas but then had to move, and instead of being able to just purchase replaceable stickers betweeen Velcro and wall, I have to buy a whole pack again. This makes them not reusable and just once only, then we throw the whole lot out and have to start again. I wish we could buy packs of just the sticky components of these and then I could give 5 stars.
Response from command.comBy 3M, 3M Care Team, August 2, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Product Failure
on April 30, 2023
Posted by: Unsatisfied1967
I have been using these products for family picture frames for about 4 months. They are beginning to fail at about 2 to 3 months. The larger frames have been the first to fail, and break on the floor on impact. None of these frames are over 1 pound...using multiple strips rated for 2.5 pounds or heavier (whatever in store). The smaller 4x6 frames remain attached.
I have identified two failure points. First, the strips coming off the walls. Not an issue for smallest frames, yet. Standard latex walls cleaned before application. Second, detachment from the frames itself, the adhesive side on the frame.
I have even used gorilla glue two-sided heavy duty tape on the frame, and then the Command strip on that tape. That just failed too after 2 months. It peeled off the gorilla tape which remains on the frame.
What I am unable to address if this may be a batch issue. I purchased several packages over a period from different stores. Otherwise I would have provided for help on root cause.
I had hoped to avoid nails in the walls, but there doesn't seem to be an alternative as this product is showing unreliability. For weightless plastic applications, it works. I have used other command products for years, which have mostly worked. For more practical uses on pricier objects, I would take caution and consider standard hooks.
Response from command.comBy 3M, 3M Care Team, May 1, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com