Customer reviews from command.com
Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack (17204-22NA) - White
Average customer rating
4.5
(1,028 Reviews)
Rating breakdown 1,028 reviews
5 Stars
814
4 Stars
86
3 Stars
20
2 Stars
19
1 Star
89
84%of customers recommend this product.
(
348 out of
413)
Customer Reviews for Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack (17204-22NA) - White
Customer Rating
1
These are horrible
on June 8, 2019
Posted by: Marie78
The only thing these strips are good for is breaking picture frames, denting the walls, and tearing the paint off the walls. I really despise these things. I have to buy new frames for my pictures and repaint my wall after trying to hang my pictures. There’s nothing better than hearing glass breaking when the strips let go and the precious pictures hit the floor. I won’t ever be spending another cent on this junk.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, June 10, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect when all the installation steps are followed. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
Idiot proof!
on August 8, 2019
Posted by: Zmama
from Destin, FL
Gender:Female
[This review was collected as part of a promotion.] I have no handyperson skills whatsoever. But, I was able to hang some pictures in my daughter's room so easily. Awesome product!!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
4
Great for hanging a picture
on December 6, 2019
Posted by: Hidden Harbour
from Lauderhill, FL
Gender:Male
I have used this product at two different apartments. The first time I used it I had absolutely no issues with the pictures that were hung. The second time I used it I had to replace several of the strips after a couple of months. It is possible due to picture was hung in bathroom which steams up when shower used. I have not had to replace the strips a second time yet and it has been several months.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Terrible
on December 10, 2019
Posted by: mpower1913
from new york
Gender:Male
I bought this for the fact that it is advertised to cleanly hang frames. When I went to remove it and followed the instructions to do so it ripped 2 baseball sized sections of paint off my wall. This will now cost me hundreds to fix. I have to hire someone to spackle and repaint it. NEVER USE
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 12, 2019
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Does not work!!!
on April 17, 2020
Posted by: Ligia
from DALLAS, TX
These strips DO NOT work! I was so happy when I got those a week later had one of my paints falling of!!! Few days later another one. It ruin my beautiful frames!!!
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 20, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #14783598 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
Frame fell off the wall and broke
on April 17, 2020
Posted by: janobonano
from WI
Gender:Female
[This review was collected as part of a promotion.] I used these to hang two 8x10 frames. One stayed on the wall, the other fell off and smashed. I had to order two new frames because I couldn't find a matching frame for the one that was still on the wall.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, April 20, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #14783483 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
2
on August 25, 2020
Posted by: Lindsey13
from Boston MA
Gender:Female
I usually buy these each year during college. But the most recent package I bought must have been completely faulty! All of the things I hung with it have fallen numerous times. Including my dogs memorial with her paw print breaking, that I cannot replace. It absolutely broke my heart. I am so displeased with this product right now it's unbelievable.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, August 28, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #17250524 when you call. We look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Ripped off my paint.
on September 3, 2020
Posted by: Topolino
I took a picture down all excited because I would not have a nail hole to deal with. However, I now have 2 spots with no paint. I thought the whole point of these is they do no damage on removal. Buyer beware.
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, September 7, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT. Thanks again, please provide reference #17426303 when you call. We look forward to your call.
Written by a customer while visiting command.com