Customer reviews from command.com
Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack (17204-22NA) - White
Average customer rating
4.5
(1,028 Reviews)
Rating breakdown 1,028 reviews
5 Stars
814
4 Stars
86
3 Stars
20
2 Stars
19
1 Star
89
84%of customers recommend this product.
(
348 out of
413)
Customer Reviews for Command - Medium Picture Hanging Strips, 12 lb., 22 Pairs/Pack (17204-22NA) - White
Customer Rating
2
Not Impressed
on November 22, 2020
Posted by: ChrisP1
from Wilmington North Carolina
I wanted to relocate the hook moments after sticking it to the wall. When I pulled the releasing strip, the tape stripped the paint off the wall
No, I would not recommend this to a friend.
Response from command.comBy Command Brand, Social Care, November 24, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-934-7355 Mon-Fri 8am-5pm CT.
Written by a customer while visiting command.com
Customer Rating
1
Don’t buy this product
on November 28, 2020
Posted by: Bob27
Gender:Female
I bought these after we painted our kitchen and living room. Didn’t want too put holes in my walls. Everything I have used these on have fallen off my wall. From pictures too simple plastic wreaths. They have damaged my pictures and the furniture they were hanging over. I don’t recommend these.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, December 1, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
1
Terrible
on January 6, 2021
Posted by: Ollie
from Ireland
Gender:Female
Used these to hang some Christmas decorations as we didn't want to drill holes into our newly decorated walls and as they state that they are safe for use on paint we were happy enough to use them. They were easy enough to apply and held well but when taking them down every one if them stripped chunks of paint off the wall and now we have to repaint these areas. So dissapointed.
No, I would not recommend this to a friend.
Response from command.comBy Command, Social Care, January 11, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-5pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com
Customer Rating
5
My favorite nail
on March 10, 2021
Posted by: sseely
from Rialto, CA, United States
Gender:Female
[This review was collected as part of a promotion.] I only use these to hag pictures on my walls, no mess or damage at all. I use them for all sizes and canvas paintings too. I would never go back to a hammer and nail, it is amazing and long lasting.
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
5
on April 29, 2021
Posted by: Luv2bcre8ive
from Lafayette, La
Loved how easy it was to set up the wall my desk faces. A command center created “on command” in less than an hour!
I would recommend this to a friend!
Written by a customer while visiting command.com
Customer Rating
1
Awful Product
on July 30, 2021
Posted by: Mr Wolverine446
I bought this around 2 months ago to hang some flags in my room the stick would not even stay there for more then 5 min then it would fall off some work some don’t overall a terrible product would not recommend!!
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Team, August 2, 2021
Thank you for taking the time to leave your review! We are sorry to hear you are experiencing difficulties and appreciate your feedback. Unfortunately, this product is not recommended for fabric like items and has been tested for use on framed items. We would be happy to discuss this with your further and gather more details. Then we can see if we have a different product that may recommend for you. Our team is available M-F 8:00am-4:30pm CT by chat or by phone 800-934-7355 and reference this #25655635.
Written by a customer while visiting command.com
Customer Rating
1
Waste of money. Does not work
on September 30, 2022
Posted by: russ49
Gender:Male
Will not stick reliably to anything. Waste of money.
No, I would not recommend this to a friend.
Response from command.comBy Command, PACE Social Care, October 3, 2022
Hello, we apologize for your troubles! This product will hold up to 11x17" frame and 6lbs when 2 pairs used. We would love to learn more and ask that you connect with our product support team at 800-934-7355 and reference this case #35870108. Thank you for your review and we look forward to connecting with you!
Written by a customer while visiting command.com
Customer Rating
2
Product Failure
on April 30, 2023
Posted by: Unsatisfied1967
I have been using these products for family picture frames for about 4 months. They are beginning to fail at about 2 to 3 months. The larger frames have been the first to fail, and break on the floor on impact. None of these frames are over 1 pound...using multiple strips rated for 2.5 pounds or heavier (whatever in store). The smaller 4x6 frames remain attached.
I have identified two failure points. First, the strips coming off the walls. Not an issue for smallest frames, yet. Standard latex walls cleaned before application. Second, detachment from the frames itself, the adhesive side on the frame.
I have even used gorilla glue two-sided heavy duty tape on the frame, and then the Command strip on that tape. That just failed too after 2 months. It peeled off the gorilla tape which remains on the frame.
What I am unable to address if this may be a batch issue. I purchased several packages over a period from different stores. Otherwise I would have provided for help on root cause.
I had hoped to avoid nails in the walls, but there doesn't seem to be an alternative as this product is showing unreliability. For weightless plastic applications, it works. I have used other command products for years, which have mostly worked. For more practical uses on pricier objects, I would take caution and consider standard hooks.
Response from command.comBy 3M, 3M Care Team, May 1, 2023
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-934-7355 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting command.com