Customer reviews from Staples
Staples - 12-Sheet Micro-Cut Multi-Media Shredder - Black
Average customer rating
4.5
(477 Reviews)
Rating breakdown 477 reviews
5 Stars
355
4 Stars
60
3 Stars
21
2 Stars
10
1 Star
31
85%of customers recommend this product.
(
45 out of
53)
Customer Reviews for Staples - 12-Sheet Micro-Cut Multi-Media Shredder - Black
Posted by: Ken
Verified Purchase:Yes
Works fine but paper basket opens so easily it stops shredding until you push it back in.Also struggling at more than 6 pieces of paper great home unit
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Bill S
Verified Purchase:Yes
The micro-cut really works. Not only does it remove any possibility of information being stolen, but it reduces the number of times you need to empty it!. Very quiet and safer than my last unit. There is no opening on the top until its time to shred, much safer. Has wheels so you can easily tuck it away when you need to. Very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Boss mom
Verified Purchase:Yes
Even though this shredder is smaller than our last one it really gets the job
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Joe-Jo
Verified Purchase:Yes
This shredder saves me lots of time. It is quick and quieter than any other shredder I have owned.
Written by a customer while visiting Staples
Posted by: C
Verified Purchase:Yes
Amazing for home use
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
Would Not Recommend
on April 23, 2026
Posted by: Anon
Day 1 of operating shredder, the auto feed stopped working and has never worked again since. Day 1 of operating shredder, any time I try and shred 3+ pages at once (capacity is advertised as 12 pages), the shredder makes a loud pitched beep at me. Day 20+ of operating shredder and you can't even put one single sheet of paper through the shredder without it beeping excessively loud. This is the SECOND shredder we purchased, the first malfunctioned straight from the box and Staples immediately sent us a replacement. For the replacement to also be such a piece of trash says it's the manufacturing and equipment itself. I would not recommend purchasing this. Go with a slightly more expensive option to actually have a somewhat performative machine. Wasted money.
Response from StaplesBy Staples, Social Media, April 24, 2026
Hi there, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with your Staples 150-Sheet Auto-Feed Micro-Cut Multi-Media Shredder. I've received your feedback and have forwarded your comments as a suggestion for future improvement.
Written by a customer while visiting Staples
Posted by: JohnS
Verified Purchase:Yes
Very quiet, great shredding capacity. Best shredder I’ve used.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Ahmed
Verified Purchase:Yes
The shredder works great.
I would recommend this to a friend!
Written by a customer while visiting Staples