Broke today. A few weeks shy of its 1st birthday. Only used it at home. This is my 3rd shredder in 3 years. I really don't know anymore which brands will last because this is ridiculous. It's always too late for a return. I shred mail and paper 1-2 times a month.
Large capacity & very quiet operation. The plastic bag is nice for emptying micro cuts into a paper grocery bag and stapling for recycling pick up. Two thumbs up.