Customer reviews from Staples
Staples - 12-Sheet Micro-Cut Multi-Media Shredder - Black
Average customer rating
4.5
(477 Reviews)
Rating breakdown 477 reviews
5 Stars
355
4 Stars
60
3 Stars
21
2 Stars
10
1 Star
31
85%of customers recommend this product.
(
45 out of
53)
Customer Reviews for Staples - 12-Sheet Micro-Cut Multi-Media Shredder - Black
Posted by: Randy Hollifield
Verified Purchase:Yes
I've been using this Staple brand shredder for a while now and I have to say it's been a solid investment for my home office. The micro-cut feature is what sold me. It turns my sensitive documents into tiny little confetti which gives me a lot of peace of mind knowing my information is truly unreadable. I've even shredded old credit cards and CDs with it and it handles them without a hitch. It's a real workhorse for getting rid of all sorts of confidential stuff. One of the things I really appreciate about this shredder is how quiet it is. I can be on a call or have someone else in the room and it doesn't create a huge distraction. It's a noticeable improvement over other shredders I've used in the past. It also handles a good stack of paper at once which saves me a lot of time when I'm clearing out old files. I did notice it's a bit heavier than my old shredder but that just tells me it's built to last. I haven't had any issues with jams and the safety features like the temperature indicator are a nice touch making me feel confident it won't overheat. While I've heard some people have had issues with durability mine has been performing flawlessly and I'm happy with its speed and effectiveness for my needs.
Written by a customer while visiting Staples
Posted by: DANA P.
Verified Purchase:Yes
i bought this. barely have used it and within 30 days it has completely shut off and won't even TURN ON!
Written by a customer while visiting Staples
Posted by: LES M.
Verified Purchase:Yes
Replaced with staples brand cross cut designed for 12 sheets for $149.00. Slow running with narrow throat making it hard to do a 8 1/2 x 11 paper.
Written by a customer while visiting Staples
Posted by: PRAMOD S.
Verified Purchase:Yes
Responded and took action quickly to resolve the problem I feel proud of it for doing such a great job
Written by a customer while visiting Staples
Customer Rating
1
Works fine for a little while then will not shred
on August 23, 2025
Posted by: Paul D C.
Verified Purchase:Yes
It worked fine for about 3 weeks then stopped shredding when feeding about 20 pages
Written by a customer while visiting Staples
Posted by: D.D.
Verified Purchase:Yes
Its already had a lot of use. It does the job it was intended to do. Im very pleased with it.
Written by a customer while visiting Staples
Posted by: Judy T.
Verified Purchase:Yes
We like this new shredder because it does a micro cut and it is not heavy at all.
Written by a customer while visiting Staples
Posted by: ED B.
Verified Purchase:Yes
Having the task of shredding multiple containers of long out-of-date paperwork I found the Staples 12 Sheet Shredder was up to the task of cross shredding my entire project without fail.
Written by a customer while visiting Staples