I had to ask specifically at the store where I was able to return the hot laminating product I had mistakenly purchased online. The store staff were very helpful and friendly and directed me to exactly what I was looking for in the way of wallet size card laminating material that did NOT require a hot laminating machine. I did a lousy job of reading the product description on the web site or I may have come up with the right product on my own. Thanks for the brick and mortar presence to help me get the correct product for my needs.