Customer reviews from Tide
Tide - PODS HE 3-in-1 Laundry Detergent Capsules, Spring Meadow, 76/Pack (09166)
Average customer rating
4.2
(420 Reviews)
Rating breakdown 420 reviews
5 Stars
293
4 Stars
43
3 Stars
18
2 Stars
6
1 Star
60
73%of customers recommend this product.
(
163 out of
222)
Customer Reviews for Tide - PODS HE 3-in-1 Laundry Detergent Capsules, Spring Meadow, 76/Pack (09166)
Customer Rating
1
P.U. Whyyy????
on May 24, 2025
Posted by: LolaMom28
I have forever loved this scent. I used it on vacation and it has forever reminded me of taking that trip. I stopped using it for awhile but longed for that scent. I went back to it and its absolutely horrible, sour fishy stink. I thought maybe it was a bad batch but after reading these reviews Im so disappointed with tides choice to modify this scent. Chat, WHAT ARE WE USING NOW?
Cons: Price, Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Customer Care, May 28, 2025
Firstly, thank you so much for using Tide for so long. We're sorry to hear that your recent batch of Tide smells like this. As you can imagine, with our quality checks, it should never smell like sour fish. This is strange since the last time we made a change to this detergent was back in early 2023 when we improved the scent-bloom. Scent bloom is the re-introduction of scent caused by friction against the fabric. We'd love to help a loyal fan out with this. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Tide spring meadow pods smell like pickles!
on June 4, 2025
Posted by: pepper605
Never again, got tide pods spring meadows pods and everything come out smelling like vinegar and pickles!, cannot get the smell out no matter what you do, what a waste of money, I will NEVER buy Tide again
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 5, 2025
We appreciate you taking the time to share your feedback with us, and we're so sorry to hear that your Tide PODS™ left behind a strange odor on your clothing. Our products go through extensive testing to make sure they get your fabrics clean and smelling great effectively every time when used as directed, so this is not the experience we want or expect you to have, and we're grateful you let us know. To remove unwanted odors, we recommend rewashing your garments with the hottest water safe for the fabric, using the directed amount of detergent listed on the label. Additionally, be sure to check the owner’s manual on how to clean out your washing machine or do service wash on your machine as this could be the cause of the smell.
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Written by a customer while visiting Tide
Customer Rating
1
The scent is awful
on June 4, 2025
Posted by: Kami s
This is my first time trying the spring meadows scent and the second I opened the washer I knew I made a mistake. It puts off an awful fishy wet dog like smell. So disappointed as I got a huge box.
Pros: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 5, 2025
We appreciate you taking the time to share your feedback with us, Kami, and we're so sorry to hear that you're unhappy with the scent of your Tide PODS™. Our products go through extensive testing to make sure they get your fabrics clean and smelling great effectively every time when used as directed, and we do a lot of research when we design our products to make sure we're creating scents that we hope you'll love, so this is not the experience we want or expect you to have, and we're grateful you let us know. To remove unwanted odors, we recommend rewashing your garments with the hottest water safe for the fabric, using the directed amount of detergent listed on the labels. Additionally, be sure to check the owner’s manual on how to clean out your washing machine or do service wash on your machine as this could be the cause of the smell.
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Your satisfaction is important to us, and we'd like to learn more to be able to assist you further with this. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday or 9:00 AM-5:30 PM EST Saturday, so we can help!
Written by a customer while visiting Tide
Customer Rating
1
I DO NOT like the altered Spring Meadows scent!
on June 8, 2025
Posted by: Ginnyv812
You took a good thing and ruined it! I used to love how my clothes smelled after washing them! Now they smell like they need to be washed again right after coming out of the washer. Please take a page from Coke and give us back our original formula. I won't be buying these again unless that happens. I will have to find an alternative that smells better.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 10, 2025
Ginny, we're always looking for ways to improve our users laundry day, so we do extensive quality and consumer testing to enhance our products. We're very sorry to hear that you're not a fan of this new formula. Your feedback is incredibly important to us, as we always expect your fabrics to come out clean and fresh when using the right amount of detergent for your load size. If you have not done so already, try cleaning your washing machine to see if that helps. We'd like to connect about this. Please call us at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Tide Pods and Pickles!!!!
on June 23, 2025
Posted by: WCSal1
Almost went and bought a new washer as I couldn't get rid of that nasty odor. On a whim I tried Gain and low it's gone!! Now I googled this and find all these customers with the same issue. Not me Tide it's you!! A refund would be lovely!!!
Cons: Price, Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, June 25, 2025
We understand your frustration and appreciate you reaching out to share this. We're sorry to hear there was a nasty odor in your washing machine. We don't expect this when using Tide PODS™, as our products are tested extensively to ensure they rinse away and leave a fresh scent on your clothing. We recommend using a washing machine cleaner monthly to help keep residues from causing odor problems that can contribute to the malodor you may occasionally experience. While we are glad you no longer have the scent, we want to learn more about what happened. When you can, contact us at 1-800-879-8433 for further assistance.
Written by a customer while visiting Tide
Customer Rating
1
Horrible Smell - not a "Spring Meadow"
on July 11, 2025
Posted by: CTUARKAR
I wish I could take this back to where I purchased it. I loathe this new "Spring Meadow" smell. This does not smell anything like it should. I have used Tide for years. But this....... HORRIBLE. Not fresh at all and almost makes me nauseous. It is too expensive to just buy something else. UGGGGG.
Pros: Price
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, July 14, 2025
We appreciate you taking the time to share your feedback regarding your recent Tide PODS™ Spring Meadow purchase. Your loyalty to our products over the years means a lot to us, and we're sorry to hear that the scent didn't meet your expectations. Our products go through many safety and quality tests to ensure consumer satisfaction, so we appreciate you bringing this to our attention, as what you described isn't something we'd expect.
In 2023, the scent of Tide Spring Meadow was changed to improve scent bloom. Scent bloom is the reintroduction of scent caused by friction against the fabric. If the scent becomes too much, we recommend discontinuing the use of the pods, but please hold onto them for a few weeks in case our team needs any further information. We always take consumer feedback into consideration when designing our products, and we'll be sure to let our team know that you would like the old Spring Meadow scent brought back.
In the meantime, we'd like to learn more about your experience to share with our Quality and Safety Teams. For assistance, please give us a call at (800) 879-8433.
In 2023, the scent of Tide Spring Meadow was changed to improve scent bloom. Scent bloom is the reintroduction of scent caused by friction against the fabric. If the scent becomes too much, we recommend discontinuing the use of the pods, but please hold onto them for a few weeks in case our team needs any further information. We always take consumer feedback into consideration when designing our products, and we'll be sure to let our team know that you would like the old Spring Meadow scent brought back.
In the meantime, we'd like to learn more about your experience to share with our Quality and Safety Teams. For assistance, please give us a call at (800) 879-8433.
Written by a customer while visiting Tide
Customer Rating
1
Worst fishy fragrance!!!
on July 15, 2025
Posted by: Terand
Omg the worst fishy smell from pods!! It is not the washer, water or the clothes... it is the detergent TIDE pods 3 in 1, sprong meadow!! 49 pods!!
I WILL NEVER purchase again. Back to ALL snd ARM N HAMMER.
I WILL NEVER purchase again. Back to ALL snd ARM N HAMMER.
Cons: Satisfaction, Smell
No, I would not recommend this to a friend.
Response from TideBy Customer Care, July 17, 2025
We're surprised and so sorry to hear that your Tide PODS™ have a strange fishy odor, Terand, and we appreciate you bringing this to our attention! Our products undergo thorough quality checks to make sure they reach you in perfect condition, so this isn't what we'd normally expect, and we're grateful you let us know. Your satisfaction is important to us, and we'd like to learn more to be able to assist you further; please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!
Written by a customer while visiting Tide
Customer Rating
1
Very disappointed
on September 5, 2025
Posted by: Mugatu
[This review was collected as part of a promotion.] I thought tide was always good and worth the price. Very disappointed
Cons: Price, Satisfaction, Smell
I would recommend this to a friend!
Response from TideBy Customer Care, September 8, 2025
We're sorry to hear you weren't happy with your purchase and we'd like to learn more so we can help. Please give us a call when you have a moment. You can reach us at 1-800-879-8433, M-F 9am-6pm EST.
Written by a customer while visiting Tide